It was a long wait but he kept me informed and stayed on top of it. Thank you very much Eric.
8/13/2020
Eric T. VERIFIED CUSTOMER
Truc is the best. So upbeat and determined to help.
8/13/2020
Blake E. VERIFIED CUSTOMER
Truc is the best and super trustworthy
8/13/2020
William . VERIFIED CUSTOMER
Thank you the service and timely manner in which the vehicle was serviced was most satisfactory.
8/13/2020
Jamie F. VERIFIED CUSTOMER
Awesome service! And always very nice accommodation while waiting. Thank you for everything!
8/12/2020
Amanda B. VERIFIED CUSTOMER
I was told 1 hour it was nearly 2 hours I understand I was a walk in with an emergency but they didn’t even take my car back until
After I was already there for 1 hour. Then took
Another 1/2 to ask me if I wanted them to replace it. This is the second tire to shred on my car since I brought it in February and the price and labor is ridiculous
8/12/2020
Tina S. VERIFIED CUSTOMER
Long wait but satisfactory
8/12/2020
Edward G. VERIFIED CUSTOMER
Fast service personally very nice and efficient.
No problems or concerns
Very satisfied customy
8/12/2020
Dale A. VERIFIED CUSTOMER
Anthony was very helpful!
8/12/2020
Tammy A. VERIFIED CUSTOMER
Please do not call. Service was fine, but I was told an hour and a half for an oil change and tire rotation. My car did not move until an hour and 25 minutes. This was still better than the 2 week wait at the Toyota dealer. I have pre paid service or I would not use Heartland at all for service. 2 week wait for an oil change (not requesting weekend appt) is unacceptable. No blame lies in the service staff or scheduler, management needs to hire more help. Again, no call please.
8/12/2020
Linda S. VERIFIED CUSTOMER
Thanks to Eric for keeps me informed on a day when service Dept was swamped!
8/12/2020
Margarita F. VERIFIED CUSTOMER
Very professional and kind. Thank you
8/12/2020
Stephen P. VERIFIED CUSTOMER
Very pleased with the service.
8/12/2020
William N. VERIFIED CUSTOMER
James was very accommodating in getting my car serviced.
8/12/2020
Shahab S. VERIFIED CUSTOMER
William is always great. Thank you.
8/12/2020
KAYLAINA G. VERIFIED CUSTOMER
William my adviser was great and made me feel very comfortable
8/12/2020
Melissa W. VERIFIED CUSTOMER
Erick went above and beyond!!!
8/12/2020
Hayward S. VERIFIED CUSTOMER
An outstanding job as always; Richard is the best!!!
8/12/2020
Cindy T. VERIFIED CUSTOMER
Truc was great to work with, very thorough and knowledgeable, and she provided excellent customer service throughout! Give that girl a raise!!