he is very helpful and help me to pre-order a part so that I don't have to wait,moreover, he is also very informative on all the aspect that I ask
7/1/2026
Vuiting C. VERIFIED CUSTOMER
I received a top rated service from Eric Perez when I brought my Sorento in for maintenance service.
V T Chin
7/1/2026
Yen S. VERIFIED CUSTOMER
Service staff were nice and courteous but the dealership should work on answering the phone calls It has been very challenging to reach anybody at the dealership since nobody's answering the phone
7/1/2026
Maria L. VERIFIED CUSTOMER
Ok i will wait for the survey, the service was great!!!
6/30/2026
Shadi S. VERIFIED CUSTOMER
Thanks to George Kasem for his support and follow up, he really give a great insight
6/30/2026
Tracy B. VERIFIED CUSTOMER
Everyone was friendly and helpful.
6/30/2026
Martin G. VERIFIED CUSTOMER
Service was completed at the provided estimated time of completion.
6/29/2026
Jessica C. VERIFIED CUSTOMER
Very good service!
6/29/2026
Michael V. VERIFIED CUSTOMER
Everyone was very attentive and helpful.
6/29/2026
Jennifer E. VERIFIED CUSTOMER
Prices are ridiculously high
6/28/2026
Jimin P. VERIFIED CUSTOMER
Eric was 100% responsible for the car service from the start to end. Thanks Eric!
6/27/2026
Michael G. VERIFIED CUSTOMER
Michael did an excellent job!
6/27/2026
Maria G. VERIFIED CUSTOMER
I love customer service from the KIA’s staff. Everyone makes feel part
Of KIA family. Thank you again for all your support.
6/27/2026
Aaron E. VERIFIED CUSTOMER
I requested the engine to be checked for oil leaks on top and side of the valve cover
6/27/2026
Carlos A. VERIFIED CUSTOMER
Our telluride has been in the shop for 2 weeks and still have not heard anything back. Also the loner we received was too for our family. We requested an SUV and never heard back. It’s been inconvenience to my family and I to be gettin around in a small compact car.
6/27/2026
Jesus R. VERIFIED CUSTOMER
No me isieron a lo que iba me isieron otra cosa
6/26/2026
Madison G. VERIFIED CUSTOMER
Emilio was wonderful thank you! I had a great experience coming in for an oil change.
6/25/2026
Louie S. VERIFIED CUSTOMER
Excellent service and very respectable people
6/25/2026
Frank M. VERIFIED CUSTOMER
Eric was very nice and I have no complaints about his kindness and professionalism. However, when I called and spoke to the operator that transferred me to the service department I clearly stated I wanted a regular service (updates, alignment, etc) done on the car as well. When I drove off the lot the service and map update popped up on my screen. Up to this point I have been very satisfied with KIA of Covina.
6/25/2026
Myla S. VERIFIED CUSTOMER
Had no communication throughout the time my car was there, very rude customer service from my advisor, Mike.