Please give Eric Perez a $19 raise. He is a very good guy and always provides excellent customer service!! Thank you.
6/17/2026
Raul A. VERIFIED CUSTOMER
It was a very bad experience; it took them four hours—and I understand there was a lot of work involved (oil change, transmission and engine service, tire rotation, and alignment)—but what I didn't like was that the job wasn't done right and I had to go back. I returned because the balancing wasn't correct—and I'm still not sure if the alignment is right—and it took almost another four hours. Then, they didn't put the engine's under-cover back on properly, and it fell off. A very, very bad experience with the technicians, even though the customer service staff treated me well.
6/17/2026
Tina H. VERIFIED CUSTOMER
Erik V.
Is always nice and very helpful
6/17/2026
Joseph M. VERIFIED CUSTOMER
Thanks for checking out and synching up the service notification schedule. I’ll be back for next month’s scheduled and confirmed service.
6/17/2026
Lucy H. VERIFIED CUSTOMER
Service time way too long. 3.5 hours for oil, filter, tire rotation and routine inspection. I barely made it across town to the westside for a work meeting. I had factored in pad time and it was completely eaten up. Eric was very polite and did what he could to make it right. This is on management to not over schedule service appointments. I noticed the gentleman who checked in ahead of me suffered a similar fate.
6/16/2026
Luanne M. VERIFIED CUSTOMER
Eric was friendly and professional. We have had only postive experiences with your staff.
6/16/2026
Lin H. VERIFIED CUSTOMER
George provided excellent service! He was very friendly, patient, and communicative.
6/15/2026
Katherine L. VERIFIED CUSTOMER
Very good service
6/15/2026
Sonja A. VERIFIED CUSTOMER
Perfect service advisor. ????
6/15/2026
Susan S. VERIFIED CUSTOMER
Great service thank you
6/14/2026
Kirsten H. VERIFIED CUSTOMER
Mike was great! I’m very grateful that he was honest with me about the multi inspect report results and he communicated with me what was urgent to fix without pressuring as I’ve experienced in the past with other service advisors. Thanks so much, Mike!!
6/14/2026
Oscar A. VERIFIED CUSTOMER
Jose is really great, he helped us throughout the whole process
6/14/2026
Jerry V. VERIFIED CUSTOMER
Great service as always!!!!!!
6/14/2026
Miguel O. VERIFIED CUSTOMER
Erick was very helpful and professional
6/13/2026
Judy M. VERIFIED CUSTOMER
Michael Connelly has personally, he has been there as long as I’ve brought my car for service. He has a lot of knowledge, I enjoy his company he’s polite and has humor. Very helpful with questions I’ve asked about my warranty.
6/13/2026
Nicole C. VERIFIED CUSTOMER
All in all he was very friendly.
6/12/2026
Eun Chul. VERIFIED CUSTOMER
Thank you for your kind service.
And I appreciate your waranty coverage.
6/12/2026
Monica V. VERIFIED CUSTOMER
I must admit the one thing that I did not like was the AI assistant on the phone line!