I thought the oil change came with a car wash. My car was just sprayed with water. It looked dirtier than it did when I brought it in. Otherwise I was satisfied with the people who work at the desk.
8/15/2020
Angelica . VERIFIED CUSTOMER
Richard was great! He answered all my questions. I am definitely going back for other services.
8/15/2020
Bernard T. VERIFIED CUSTOMER
Alan was very helpful and was able to get my service done quicker than anticipated. I was completely satisfied.
8/15/2020
MICHAEL A. VERIFIED CUSTOMER
William was so on top of everything, always keeping me updated on the progress of my vehicle!!
8/15/2020
Tom P. VERIFIED CUSTOMER
Fast quick complete service
8/15/2020
Dominick G. VERIFIED CUSTOMER
All great
8/15/2020
Joyce F. VERIFIED CUSTOMER
James was great to work with. The service group was very conscious about masks and and distancing. But there were too many of the sales staff walking around with no mask or with a pulled down mask.
8/15/2020
Zakiya J. VERIFIED CUSTOMER
Great customer service!
8/15/2020
RAYFORD E. VERIFIED CUSTOMER
Stacey was excelent. She was very accommodating. And I appreciate that dearly. Thanks for your good service.
8/15/2020
Martha D. VERIFIED CUSTOMER
Thank you very much
8/15/2020
Carlos S. VERIFIED CUSTOMER
Yes, I am completely satisfied with my recent service experiencie with Brenda Serrano. She is excellent and I am glad that she is a member of the Valley Hi Kia team.
8/15/2020
Kevan S. VERIFIED CUSTOMER
Eric was great. He had the unfortunate job of breaking bad news to me that my vehicle would be out for more than a day. He was quick to get me in line for a rental, didn’t need the rental after all since the vehicle came back from same day shortly thereafter nearly fixed all the way. Eric held up what he promised and delivered a good final product
8/15/2020
HEATHER C. VERIFIED CUSTOMER
Im upset that 168 miles were put onto my car and 4 days to tell me nothing was wrong then when i went to pickup my car they didn't know where the keys were for about 30 mins once they gave me the key my house key's that i had on it were missing and i ended up finding them in the center counsel.
8/15/2020
Mary D. VERIFIED CUSTOMER
Pleased with everything.
8/15/2020
Thomas M. VERIFIED CUSTOMER
They were very professional and friendly. The parts department was equally as good. The service was quick and efficient. I liked getting the car washed and they also brought to my attention a service recall on the window shade hooks.
Good job
8/15/2020
Robert D. VERIFIED CUSTOMER
William was great!
8/15/2020
MICHAEL H. VERIFIED CUSTOMER
Felt good leaving my car with valley hi
8/15/2020
Susan R. VERIFIED CUSTOMER
Chris is always awesome. He made sure the final details were complete before releasing my car!