Visited before apt and told everything should be fine until apt. Then at apt told I should have brought it in sooner.... Less likely to return.
8/19/2020
Rickey B. VERIFIED CUSTOMER
She was very friendly and professional... She was also really good with my 8 year old
8/19/2020
Lauren J. VERIFIED CUSTOMER
Such a nice guy! Great conversation and assistance. Was also handled quickly, was impressed!
8/18/2020
Gladys A. VERIFIED CUSTOMER
I appreciate you guys take surveys. Yes, for the most part I’m satisfied. I arrived about 9:30am and didn’t leave till 4:50. I believe that was way too long. All staff are courteous and attentive. Overall, I appreciate Anthony’s service. Thank you Kia.
8/18/2020
Allayne S. VERIFIED CUSTOMER
The staff is very polite and answers my questions but I have taken my vehicle back 3 times now for the same issue which is white smoke from the tail pipe and increased oil consumption - I am needing to add 1 quart of oil about every 1,000 miles. I was told that I need to do another oil consumption test (despite having just done one.) I have taken the car to 2 other mechanics and they all think the car has a central oil leak causing it to spill oil into the exhaust system which produces the white smoke. This is covered under warranty but is otherwise a very expensive repair. It seems like Kia is trying to get out of honoring the 100 mile warranty. I am considering purchasing a telluride for my next car but this experience is making me want to steer clear of Kia forever!
8/18/2020
Rita A. VERIFIED CUSTOMER
Great customer service Chris was great
8/18/2020
Matthew F. VERIFIED CUSTOMER
Chris is amazing! 5 stars! There was a pretty serious smudge on my Soul and he got it buffed out within the time it took me to get a part ordered in service. Amazing!
8/18/2020
Caroll M. VERIFIED CUSTOMER
I had to talk to director of service department in order to be able to get repaired what i was promised before i even purchased vehicle. Very disappointed in Kia
8/18/2020
Bryan K. VERIFIED CUSTOMER
Thanks for hard working & fast service.
8/18/2020
Mikhaela P. VERIFIED CUSTOMER
Eric was very nice and professional.
8/18/2020
Lillian T. VERIFIED CUSTOMER
Valley Hi Kia was great. Everyone knows how to treat customers right.
8/18/2020
Rogelio R. VERIFIED CUSTOMER
Awsome service and attitude
8/18/2020
Stephanie M. VERIFIED CUSTOMER
Andy is always helpful and friendly.
8/18/2020
Lee J. VERIFIED CUSTOMER
Thanks
8/18/2020
Christy M. VERIFIED CUSTOMER
Very kind. He did a great job of explaining everything and keeping me informed.
8/18/2020
Patrick F. VERIFIED CUSTOMER
Torey was greatly, thank you.
8/18/2020
Brittany R. VERIFIED CUSTOMER
The service staff is so helpful and polite! Fast service also..
8/17/2020
Roseann S. VERIFIED CUSTOMER
Very informative of needs of my Kia and understanding his his customer. Great job
8/17/2020
ELLIOT T. VERIFIED CUSTOMER
All ok
8/17/2020
Beverly D. VERIFIED CUSTOMER
Use always do a very good job on anything that I have a brother I would recommend you highly