I have only had my car back 24 hours but so far no problems and the service department were really nice and answered my questions. Thanks
8/31/2021
Julie P. VERIFIED CUSTOMER
Russell is always on the ball, very knowledgeable about issues, and is pleasant to deal with. Very good experiences so far!
8/31/2021
Claude S. VERIFIED CUSTOMER
I was quite satisfied!
Thanks again!
8/31/2021
Martha M. VERIFIED CUSTOMER
Very satisfied.
8/31/2021
Shirley N. VERIFIED CUSTOMER
Brian has been awesome dealing with my automotive needs …He exceeds in customer satisfaction….I think he deserves a fat raise!!!
8/31/2021
Michael H. VERIFIED CUSTOMER
The service was 45 minutes faster than I was told when I made the appointment. Time is money to me and that was refreshing.
8/31/2021
Carl M. VERIFIED CUSTOMER
I was told I wasn't getting a car
8/31/2021
Kristina C. VERIFIED CUSTOMER
Russell is always awesome!
8/31/2021
BRIAN K. VERIFIED CUSTOMER
Invoice # 207116
I had a few questions left over from when I left. The invoice indicates tire rotation. The wheels have locking lug nuts. I do not see where they put the lug nut key after they were done.
Also, we purchased the service to wipe down the interior. I fully expected the windows to also be wiped down, especially the rear window. You can see from thepicture, it wasn't touched. I not really confident any of the windows were wiped. There were other spots missed too. And finally, whatever chemical they used has left a really bad smell. It is like musty but much worse.
I really feel that the car needs to be detailed more thoroughly. Please advise on this possibility. Thank you
8/31/2021
Charles L. VERIFIED CUSTOMER
The crew was excellent. They allowed me to leave the car in the morning took it when they were ready to service it I was pleased with everything they did and I got it back at 4 o’clock and the total bill was $47.50. You can’t beat this for service and expense.
Charles L
8/31/2021
Geraldine M. VERIFIED CUSTOMER
James is always very knowledgeable, kind and respectful. I trust him to inform me of what is needed with my car. He’s one of the reasons I drive from stow oh.
Thanks
Gerri Mitchell
8/31/2021
Tyler Auto. VERIFIED CUSTOMER
You guys are all great!
8/31/2021
DEBORAH G. VERIFIED CUSTOMER
Yes I love it. Everyone was friendly and got all my questions answ÷r
8/31/2021
Lance M. VERIFIED CUSTOMER
Very helpful and great service. My vehicle was well taken care of during its oil change. Thanks you so much Ashley!
8/31/2021
JAMES D. VERIFIED CUSTOMER
My husband left the 2005 to get the fuel injectors don. He picked up the next day. On Saturday my husband was checking the fluids when noticed the cover for the motor was of. They forgot to put it back on the car.
My husband and I were furious knowing that we tooling are car several times before and had good service. They are suppose to be professional certified technicians. We have taken are car to the Hyundai dealer several times and each time we’ll over $900 dollars. My husband return to the Hyundai dealer on Monday so he can explain to Paul about the situation that happen.
Paul went back to find the cover to the motor and didn’t get the screws.
We very surprised of the service and upset.
8/31/2021
Tania S. VERIFIED CUSTOMER
They took a while to get me admitted, Karen the associare that was supposed to see me didnt even worry to say good morning. Jonathan was very helpful, only associate to care about cusromer service
8/31/2021
Cindy M. VERIFIED CUSTOMER
Everyone was very nice when I got my car back it was so clean. They told me it would be ready at 9:30 and it was ready at 9:20 . Thank you again for the very best service.
8/31/2021
Nasir K. VERIFIED CUSTOMER
Jeff Bovee is the best representative that Hyndai Service team have. Professional services
8/31/2021
Kenny P. VERIFIED CUSTOMER
I can't say enough about how special I feel when I bring my Veloster in. Paul always goes out of his way for me. They take excellent care of my car. I have to admit, in the past,I have never had good experiences with dealerships service. I sold my bmw because I did not get the 5 star service that they claim to offer. It made me not want to get my car serviced. Paul is one of the best people working there. I no longer worry if my car is going to come back worse than when I dropped it off. And I mean like handprints, unusual marks, etc. Thank you for taking care of my car.
8/31/2021
Kenneth M. VERIFIED CUSTOMER
My experience with Covina Kia has always been amazing. Thank you for employing such personable, professional, and friendly people.