Very fast and efficient service. Everyone very courteous
7/27/2019
Donna K. VERIFIED CUSTOMER
Yes thank you very much the sales person she stayed until my car was done ????
7/27/2019
Alexander G. VERIFIED CUSTOMER
Always great. Thank you.
7/27/2019
Jarina R. VERIFIED CUSTOMER
Well it was over an hour for my oil change to be completed, and that’s with an appointment, which seems a little ridiculous. When you can get it done for far less time elsewhere. Granted, I am aware that I am getting more than “just an oil change”. I still don’t see how over an hour is justified. It was ltettt close to 1 1/2 hours. I purchased a certain program with my vehicle, therefore, I’ll be coming here until that is finished. That being said you asked for my opinion so...
Also, the work is good so nothing to complain about there. Other than my wipers being damn near perfect and the suggestion of getting new ones. (Why waste one now if it’s not needed?! I am not rich!)
Not to mention they “forgot” to put my lug nut tool back, had I not looked to make sure it was there, it would’ve been gone forever. Costing me to purchase another! Point being, I shouldn’t have to double check that MY tool is there. Especially when it was asked for prior to service, implying that you don’t already have it. All in all, the person who handled my appointment making=great. Person who checked me in=great. Person who checked me out =great.
BUT Maybe someone should be overseeing of the mechanics a little better.
7/27/2019
Eddie A. VERIFIED CUSTOMER
APPRECIATE William Enriquez being so courteous,kind and thoughtful.
7/27/2019
Carney M. VERIFIED CUSTOMER
Richards customer service was amazing. He checked in with us and was able to accommodate a last minute service request. All with a smile :) He was knowledable with all our repairs and explained everything so we understood the needs of our vehicle. We’ll always come there to get our car serviced...as long as he’s there!
7/27/2019
Yvonne Z. VERIFIED CUSTOMER
It took two weeks for them to decide what to do with my car meanwhile I have no car I was told I would have had to paid some kind of deductible why was not my fault the car was recalled
7/27/2019
Roy T. VERIFIED CUSTOMER
Ronald was very helpful and took very hood care of my car .He also offered car service while my car was being repaired.i did not have a appointment.
7/27/2019
Rhonda L. VERIFIED CUSTOMER
I have been bringing my vehicle here for 4and 1/2 years. Best service ever! Ron was the best service advisor!
7/26/2019
FRANK N. VERIFIED CUSTOMER
Anthony was awesome and i am very happy
7/26/2019
Narendra P. VERIFIED CUSTOMER
Good congratulations thank
7/26/2019
Lynn M. VERIFIED CUSTOMER
Thanks Josh! You were kind and helpful! You explained everything well! You are appreciated!
7/26/2019
Reanna M. VERIFIED CUSTOMER
Always great service.
7/26/2019
David A. VERIFIED CUSTOMER
It was a recall from the manufacturer Kia. Made appointment, driver in, 1hr 45 more or less, done. Complimentary car wash, not so good. There was dirt left and car not dried. It was complimentary. Done, left
7/26/2019
Darrin H. VERIFIED CUSTOMER
When it comes to prompt, professional service and sound advice. William Enriquez delivered on all scales. Thank you for your commitment to providing quality customer service.
D.Harrison
7/26/2019
Lidia G. VERIFIED CUSTOMER
Thank you to William Enriquez for all his help and answering all our questions and adressing our concerns. My husband and I like dealing with him.
7/26/2019
January R. VERIFIED CUSTOMER
Thank you for fitting me in the schedule for service.
7/26/2019
Jessica M. VERIFIED CUSTOMER
Brenda was super friendly very informative and had a great sense of humor. Employees like that Make getting your car serviced a little less stressful
7/26/2019
Laura R. VERIFIED CUSTOMER
Been coming to your location for 9 years. This year (2019) , I am very disappointed with the Service dept. Many excuses given about why my car is dropped off at 9 and they havent looked at it until 3:30. Happened 2x this year. No confidence that car will be done when your team says it will be done.