Ernesto very courteous and concerned about me and the maintenance on my car and advised me what needed to be done and what didn’t I would highly recommend him to anybody who’s getting their car serviced I would give him 10 out of 10 stars highly recommend him
7/11/2025
Aprilyn S. VERIFIED CUSTOMER
Thank you Honda for accomodating my car safety inspection. Joseph for your nice service as well.
7/11/2025
Duane S. VERIFIED CUSTOMER
Nice friendly and fast
7/11/2025
Marvin V. VERIFIED CUSTOMER
The was not completely done..i asked to check the tire pressure but it did not performed..
7/11/2025
Ho Jack. VERIFIED CUSTOMER
She is very nice do a good job thank you ????????
7/11/2025
Maryanne P. VERIFIED CUSTOMER
Excellent customer service provided ,.Thank you.
7/11/2025
Karen E. VERIFIED CUSTOMER
Great customer service!
7/11/2025
Nicole P. VERIFIED CUSTOMER
The tech didn't replace the front light that is out, even though I specifically asked for it. They even marked it as ok on the inspection report! I now have to drive to Arizona with only one front headlight working.
7/11/2025
Scott G. VERIFIED CUSTOMER
Very pleased with the excellent service I received
7/11/2025
David P. VERIFIED CUSTOMER
You weren’t busy at all. I was grateful that someone greeted me right away. He asked me if I had an appointment. What I was there for. What my odometer read. I answered then asked if I could leave and he said no, I had to wait for a service person who needed to ask me a few questions. I then waited. And waited. I looked around and saw many workers either having personal conversations (laughing) or employees just scrolling through their phones. I kept waiting. I waited 20 minutes. Again, you were not busy. Finally the service representative showed up and asked me those important questions I had waited 20 minutes to answer. The questions were: Do you have an appointment? What are you here for? What does your odometer read? So I waited 20 minutes to answer the exact same questions I answered when I showed up. Again, you were not busy. I may choose a new business in the future. Mossy had me checked in in 3 minutes, every time.
7/11/2025
Danny R. VERIFIED CUSTOMER
You have a great team there is no one better than Trenity.
7/11/2025
Sandra M. VERIFIED CUSTOMER
He deliverd great service
7/11/2025
Eugenia T. VERIFIED CUSTOMER
Friendly customer service by Michael any additional information that he gives us is also helpful
7/11/2025
William C. VERIFIED CUSTOMER
When my vehicle was ready for pickup, I was not notified. I just happened to see if sitting in the finished line. I looked for the rep and ha wasn't to be found. I asked another rep and he said the guy was at lunch. He did finish the paperwork and I was over charged from what I was originally told. He corrected that and I left. I realized I was not given the paperwork that indicates red, green or yellow.
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7/11/2025
Standy A. VERIFIED CUSTOMER
Bien
7/11/2025
Jerry G. VERIFIED CUSTOMER
Fantastic service put me back on the road. Thanks guys!
7/11/2025
Hannah R. VERIFIED CUSTOMER
Rosalina gave me the best experience I’ve had with Norm Reeves service center!
7/11/2025
Pratibha G. VERIFIED CUSTOMER
Excellent customer service and wonderful care about the car. Thank you very much.
7/11/2025
Elisha H. VERIFIED CUSTOMER
Both Gary and the younger guy who closed out my bill and had my car brought up to me were great. Thank you both for your help!
7/11/2025
Camille M. VERIFIED CUSTOMER
Came in for an oil change and Michael Hope was very welcoming and super nice! He makes a great ambassador for your dealership!