Leo was very kind and helpful. He was very friendly and also very professional explaining the process and wait time for my car. I will definitely come back to Norm reeves. Thank you Leo :)
7/10/2025
Long P. VERIFIED CUSTOMER
I am very please with your services. Edward is nice, you got a good employee!
7/10/2025
Cathy G. VERIFIED CUSTOMER
Very very nice salesman.
The service was quick and I was on my way.
Thanks. A great experience.
7/10/2025
Yea K. VERIFIED CUSTOMER
Job will done thanks
7/10/2025
Carillos A. VERIFIED CUSTOMER
Enrique is a really nice guy & very professional, he sends update on my vehicle most of the time.
Thank you
7/10/2025
Olivia A. VERIFIED CUSTOMER
I like to thank the service department. We’re taking care of my car, I was surprised to know that the tire warranty was covered, and I appreciate so much that they brought it to my attention, and I want to thank the service department very much I appreciate them Thank you.
7/10/2025
Carissa M. VERIFIED CUSTOMER
Mo did such an amazing job handling the complications with my car. He kept me informed and took care of costs that wouldn't have been fair for me to pay since they had to experiment with my car to find the problem. I felt very taken care of, which I've never been able to say about another service repair shop.
7/10/2025
Michael H. VERIFIED CUSTOMER
Tony went way above and beyond to try and resolve my problem. He was excellent and I couldn't be happier.
7/10/2025
Annemarie C. VERIFIED CUSTOMER
Great customer service. Quick and easy
7/10/2025
Ben Rob. VERIFIED CUSTOMER
This was my first experience with Mariela. I have to say working with her was a pleasant experience.
We did run into a parts issue but that isn’t her fault and she kept me updated throughout.
All in all 10/10.
7/10/2025
Tad N. VERIFIED CUSTOMER
Robert provided a good service, clear communication, and was punctual.
7/10/2025
Erica C. VERIFIED CUSTOMER
Arrived 15 minutes early for my appointment at 7am, didn't get checked in until 7:45. The Staff were walking around chatting and taking breaks while we just sat in our car. No one called after my car was finished, but I received an invoice saying I need new tires with 20k miles on them. When I got back to the shop no one again greeted me and the girl who checked me out grab the paper and said sign her and then walked away. Didn't go over anything or even ask if I had questions. From sales to service this dealership lacks professionalism and customer service and not to mention the lack of urgency in the dealership.
7/10/2025
Kristen C. VERIFIED CUSTOMER
It’s always an easy process and Q was great!
7/10/2025
Sally . VERIFIED CUSTOMER
Jonathan is great
7/10/2025
Marissa (Roberto). VERIFIED CUSTOMER
Great job
7/10/2025
Nary C. VERIFIED CUSTOMER
The waiting time was too long even with appointment you should do appointment different from the walk in
7/10/2025
Liza B. VERIFIED CUSTOMER
Thank you
7/10/2025
Estella M. VERIFIED CUSTOMER
You're welcome very satisfied
7/10/2025
Mary R. VERIFIED CUSTOMER
We are so happy to have Trinity as our ongoing Service Provider. We are a family of four happy Honda owners. We love our Honda’s but it’s an added bonus to have Trinity take care of our maintence to keep our Honda’s running smoothly. When we have think of our next cars we feel secure with another Honda or Acura but also have Trinity as part of our purchase plan to keep our cars running good for years to come.
7/10/2025
Colleen W. VERIFIED CUSTOMER
Denise is always pleasant and keeps us well informed about our vehicles.