Ivette is knowledgeable & provides exceptional service. She is a rock star in the service team.
7/10/2025
Ryan P. VERIFIED CUSTOMER
Service Advisor do not want to have my car under diagnosis. He told me it was because of my driving that is why my mileage and full tank of gas is only giving me 316 miles. For a brand new car that is unheard of. I will be asking this to other mechanics and get a straight answer
7/10/2025
Douglas E. VERIFIED CUSTOMER
Thorough and communicative through the whole process and helped me resolve a lot of deferred maintenance!
7/10/2025
Nancy G. VERIFIED CUSTOMER
Hi Julie was very helpful and friendly
7/10/2025
David/Kate O. VERIFIED CUSTOMER
Fast friendly service done on a timely basis with great communication. Highly recommended
7/10/2025
Oscar R. VERIFIED CUSTOMER
Trevor, thank you for your advice. Keep up the great work.
7/10/2025
David J. VERIFIED CUSTOMER
Great service.
7/10/2025
Ray M. VERIFIED CUSTOMER
Even though “I” thought we shouldn’t have brought in the car for a fresh oil change, he still understood and took care of it and did an excellent job reassuring me it was okay. The team got it done quick and I was very happy with how everything was handled. Thanks.
7/10/2025
Adrian D. VERIFIED CUSTOMER
Fast and easy service.
7/10/2025
Patricia D. VERIFIED CUSTOMER
Thank you
7/10/2025
Neisha H. VERIFIED CUSTOMER
Great customer service!
7/10/2025
Ruby M. VERIFIED CUSTOMER
Francisco is superb!
7/10/2025
Marcelo A. VERIFIED CUSTOMER
Nicole was by far the best service agent I have dealt with. She communicated the issues I had and the cost associated with my repairs. She was thorough and I felt confident my vehicle was in capable hands. Thank you Nicole for a great experience and she will be my go to service agent from here in out.
7/10/2025
Laura M. VERIFIED CUSTOMER
Great service!
7/9/2025
Afshin S. VERIFIED CUSTOMER
Candice was fantastic! The reason I moved my service to Norm Reeves was because I experienced less than stellar service at my previous dealer. Candice was my first representative to work with at Norm Reeves and she was amazing. Very thorough, communicative, and friendly. Would highly recommend.
7/9/2025
Linda G. VERIFIED CUSTOMER
I really appreciate all the care that goes into having my car serviced at Norm Reeves. Everyone is extremely professional, the waiting time is always explained, the waiting area is clean and comfortable and everything that was done is thoroughly explained. I always feel that myself and my car are well taken care of.
7/9/2025
Ronn E. VERIFIED CUSTOMER
Professional.Conversationable.Knowledgable.
7/9/2025
Ho S. VERIFIED CUSTOMER
Awesome experience with Nicole. She was very kind and funny.