Alex was terrific , very polite and professional. I was very satisfied with the service.
6/16/2026
Malika A. VERIFIED CUSTOMER
Yes I got a good customer service also my care done shortly time I was so happy thank you
6/16/2026
Xiaodan T. VERIFIED CUSTOMER
Good
6/16/2026
Brandon W. VERIFIED CUSTOMER
I appreciate the service and the shuttle!
6/16/2026
Olivia A. VERIFIED CUSTOMER
Jayden was very helpful and very professional.
6/16/2026
Eduardo A. VERIFIED CUSTOMER
It all felt very minimal effort with the issues I was trying to have looked at/resolved. I couldn’t even be given the information to the finance department to figure out an issue with my cars security system. Which sisterly only requires confirmation so that the system can be activated. I guess this in turn is also a critique towards the finance department for not taking care of this right away when I originally bought the car.
6/16/2026
Rhea P. VERIFIED CUSTOMER
Main complaint is the noise from the fan… never fixed… annoying..:please schedule for the removal or fix it… Thanks…
6/16/2026
James Anthony. VERIFIED CUSTOMER
Joseph was great to work with, took care of my car and numerous requests.
6/16/2026
Ruben V. VERIFIED CUSTOMER
Excellent service, very informative, very professional and very satisfied
6/16/2026
David T. VERIFIED CUSTOMER
Candice Roxas, the Services Supervisor at Hyundai Norm Reeves Cerritos, was outstanding in assisting me with my need to diagnose my vehicle's 12 volt battery and resolution. She is very professional and courteous throughout my experience.
6/16/2026
Arthur E. VERIFIED CUSTOMER
Great service.
6/16/2026
Aurelia C. VERIFIED CUSTOMER
Always receive great customer service
6/16/2026
Gary S. VERIFIED CUSTOMER
Service was quicker than expected, initial inspection occurred after just 15 minutes! ????????
Overall service was about 2 hours, much better than my previous experience at Norm Reeves Service Dept (over 5 hours).
Drove away with a much better feeling about the service department.
6/16/2026
Cuauhtemoc L. VERIFIED CUSTOMER
I like the service and shadow very professional recommend this dealer Igive 5 estar
6/16/2026
Kevin F. VERIFIED CUSTOMER
Hannah and the team always take amazing care of my car. I can’t say enough good things about the team at norm reeves Honda
6/16/2026
Juan A. VERIFIED CUSTOMER
Jessica has been exceptionally professional, offering clear solutions and outlining clear future expectations for my 2024 Toyota Sequoia.
6/16/2026
Diana C. VERIFIED CUSTOMER
I really enjoyed Ruben. His professionalism,and friendlines is a great asset to Norm Reeves Honda!
6/16/2026
Almas K. VERIFIED CUSTOMER
Robert is best and help us always
6/16/2026
Felipe S. VERIFIED CUSTOMER
Trevor Rodriguez and his team provided me with excellent customer service!
They are an asset to your company!
Thank you so much!
Felipe Gregory Sasis
6/16/2026
Carol M. VERIFIED CUSTOMER
Clayton was a great help with explaining the maintenance to be done, the pricing and quoting a completion time. All in all was a great customer experience. Would definitely recommend him.