I appreciated Joseph’s friendly and informative manner.
4/30/2026
Maria Ann. VERIFIED CUSTOMER
The mechanic came across very caring and made me feel like at ease about my rav4 I love so much
4/30/2026
Patricia P. VERIFIED CUSTOMER
Hannah and her assistant were friendly and professional. They were very helpful in clearly answering all of my questions and provided paths to answer any future concerns. Thry made mt visit a rewarding experience.
4/30/2026
Jessica J. VERIFIED CUSTOMER
Hi Genesis!
First off, wow. Your Cerritos location extremely exceeds your Corona location. I’m greeted even before I get out of my car and assisted immediately. I’d like to say Edwin is very personable and remembers our conversation from my prior visit. Small things like that really make such a big difference. I’m telling all my Genesis friends to come to the Cerritos location now because of such awesome service! Thanks Edwin for taking care of my gv70!
4/30/2026
Karl B. VERIFIED CUSTOMER
Samuel was great, he explained all my options, very personabale.
4/30/2026
Lorraine H. VERIFIED CUSTOMER
Love Norm Reeves Toyota
4/30/2026
Ron C. VERIFIED CUSTOMER
Pablo was a pleasure to have as my service tech.
Friendly, professional, knowledgeable and explained everything
Perfectly. He is a great asset to Honda.
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4/30/2026
Stephen D. VERIFIED CUSTOMER
Thanks again Ramez!
4/30/2026
Patrick H. VERIFIED CUSTOMER
Just want to thank Clayton for a superb job getting my car taken care of and get it back to me the same day thanks
4/30/2026
Ceraiah R. VERIFIED CUSTOMER
Valerie was incredible. She was very helpful and answered all my questions.
4/30/2026
Vernon P. VERIFIED CUSTOMER
The time as promised came much earlier with a text. I missed it though thinking that it was going to be with a phone call but I just missed reading the text from advisor Trevor Rodriguez and I ended up following my car status with my call. Other than that I am very much satisfied with the “early than as promised” service. As before, Trevor did another good servicing job for me.
4/30/2026
Teofilo D. VERIFIED CUSTOMER
Excellent Service
4/30/2026
Schquiita J. VERIFIED CUSTOMER
Service advisor was great
4/30/2026
Leann J. VERIFIED CUSTOMER
Julie was pleasant and very helpful. Gave me the advice I needed and made sure my repairs were done promptly. Great job!
4/30/2026
Duane S. VERIFIED CUSTOMER
Yvette, helpful as always. Answered all my questions, made great suggestions.
4/30/2026
Humbelina C. VERIFIED CUSTOMER
Leo and his team did an excellent work. I come here for maintenance because I trust their service.Leo is the only person I trust with my car.
I could have gone to another dealership for service which is closer to home but I chose this place because of Leo.
4/30/2026
Trinh D. VERIFIED CUSTOMER
Good job
4/30/2026
Marcelo . VERIFIED CUSTOMER
Everything went well thanks to Jonathan explain me the services that my car needed and took care of the recall my car had too.
4/30/2026
Jorge A. VERIFIED CUSTOMER
Muy bueno el servicio .
Pero el sistema de la televisión siempre es lo mismo programa de comida.
Deben de cambiar la programación para que los clientes tengan una variación de calidad en la espera de su vehículo.
Todo el tiempo es la misma programación de comida en la televisión.
Soy un cliente de muchos años con ustedes y
Siempre es lo mismo .
Denise López es la mejor de servicio.
Siempre hago las citas con ella.
Excelente servicio con ella.
Deben de solucionar el sistema de la televisión
para los clientes de TOYOTA.
4/30/2026
Caleb O. VERIFIED CUSTOMER
Jonathan gave me a great experience here with the service! It took a while, understanding what needed to be done and he communicated very well. With a last minute call the day prior he made everything work and i truly appreciate him for that! Such a great guy in a very nice work environment. God bless him.