The service representatives were very polite and efficient. But I waited almost two hours before I was informed that I would have to leave the car there or come back later to have the spark plugs changed. There was only one technician working. I had to have my husband come and pick me up and bring me back. My appointment was at 11:00am and it wasn’t finished until 5:30pm.
4/30/2026
Hennessy G. VERIFIED CUSTOMER
She was so helpful !! She went above and beyond to assist me and answer all my questions. Thank you !
4/30/2026
Tim B. VERIFIED CUSTOMER
Appreciated same-day appointment. All findings were explained well.
4/30/2026
Andres P. VERIFIED CUSTOMER
Great team and thank-you to everyone
4/30/2026
Jusha Mae. VERIFIED CUSTOMER
George is such a nice guy! He provided me with good service! I really liked this service than my first service in Norm Reeves!
4/30/2026
David W. VERIFIED CUSTOMER
Thank you for the excellent service
4/30/2026
Marelle A. VERIFIED CUSTOMER
Great job
4/30/2026
Joann H. VERIFIED CUSTOMER
John was outstanding.
In today’s society, there are very few
people that are as patient and kind as
he was to a senior citizen.
He explained everything and asked if
I had any questions.
A job well done.
Thank you
4/30/2026
Medha A. VERIFIED CUSTOMER
He is awesome and very responsive .
4/29/2026
Linda Q. VERIFIED CUSTOMER
Joseph Vargas, my service advisor, and his service team provided me with top notch service, answered every question I had, and treated me as a respected and valued customer. I could not have been more satisfied.
4/29/2026
Courtney B. VERIFIED CUSTOMER
Amazing service and hospitality. Thank you Arbenz.
4/29/2026
Lidia Rosario. VERIFIED CUSTOMER
Miguel explains to you all your options in details. He is patient with the clients and is always attentive.
4/29/2026
Paolariza A. VERIFIED CUSTOMER
Michael was super helpful during this time. I hope there are more employee’s like Michael Barr. To be safe, I’ll be requesting him every time
4/29/2026
James P. VERIFIED CUSTOMER
Leo helped take care of minor issue on my car. He went the extra mile
4/29/2026
Arthur T. VERIFIED CUSTOMER
Thanh was professional, knowledgeable, and thorough. Personable as well. It was a pleasure!
4/29/2026
Manuel D. VERIFIED CUSTOMER
Excellent customer service.
4/29/2026
Jimmy H. VERIFIED CUSTOMER
Genaro is a complete professional, he went above and beyond for us when we misunderstood our service coverages.