Only thing was that my check engine light was still on when it was ready
Had to go back and the mechanic had to do one more thing to take that off.
Had I picked up after hours like I intended that would have required another visit.
Serviceman raidel was great
9/2/2020
Eduardo V. VERIFIED CUSTOMER
He is great at his customer service. He also lets you know specifically what you need done on your vehicle and the services that need to be done right away and the services that can wait. Also just wanted to say he is great what he does. Thank you and will bring my vehicle for service Norm Reeves Hyundai until I get a different car. Thank you again.
9/2/2020
Ralph C. VERIFIED CUSTOMER
Great Service and Prompt Response!
9/2/2020
Ronald W. VERIFIED CUSTOMER
Thank you I've been helped me out a lot yeah people were very helpful
9/2/2020
Beverly S. VERIFIED CUSTOMER
I bought my car at this dealership and I always get my service here. Gary was very helpful and answered all my questions. I’ve never had any problems with the service and the techs seem to be well trained. Gary helped me with deleting a couple phone numbers from my hands free phone. I had missed one step in the process. As always, a great service advisor and great techs.
9/2/2020
Teresita L. VERIFIED CUSTOMER
Amazing service
9/2/2020
Anthony E. VERIFIED CUSTOMER
Sam was excellent and very Thorough on what my car needed and he was very helpful and polite , very good customer service.
9/2/2020
Guillermo H. VERIFIED CUSTOMER
Thank you for delivering an outstanding customer satisfaction.
9/2/2020
Byron L. VERIFIED CUSTOMER
Great service, Joshua was a big help
9/2/2020
Crystal G. VERIFIED CUSTOMER
Joshua was very friendly and did a great job keeping me updated on the status of my car.
9/2/2020
Gregg P. VERIFIED CUSTOMER
Great job by Sam. He was very attentive and went above and beyond to ensure my vehicle was properly taken care of and that we were satisfied.
Great job!
Gregg P
9/2/2020
Tommy . VERIFIED CUSTOMER
Earthing went well.
9/2/2020
Kurt B. VERIFIED CUSTOMER
Gary was extremely helpful and a pleasure to work with!
9/2/2020
Brenda L. VERIFIED CUSTOMER
Raymond was excellent. I would definitely refer people because of his professionalism and courted?
9/2/2020
Marieta I. VERIFIED CUSTOMER
Hes very nice and cute
9/2/2020
Concepcion J. VERIFIED CUSTOMER
Excellent customer service
9/2/2020
Sylvia A. VERIFIED CUSTOMER
Rafael is very polite when I take my car in never had a problem with just hope u have more like him gives me info quick don’t have to look or wait for info
It was my pkeasure
9/2/2020
Teresa K. VERIFIED CUSTOMER
Here's how it went. Called for an emergency appointment and Julie was very helpful and got me in the next day. Stopped by the evening before to leave the van and Mr.Phan was helpful. Things got bad when he said that he was going to ask his 'director'for advice and the the so called director who was on duty at 4.30 pm on 08/31, did not even get up to check the problem and basically said go away. If he worked for me, I would have rolled his head. Luckily for me and norm reeves Honda, Joshua came on the scene. He was attentive, polite, and a benefit to your organization. Got the job done, explained the follow up, and sent me back happy. Instead of to metro Honda. Get your senior staff in hand.