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Real Reviews from VERIFIED CUSTOMERS
Michael G. VERIFIED CUSTOMER
Good customer service and very friendly
8/30/2020
Armando A. VERIFIED CUSTOMER
Thanks everything was excelente the service was great
8/29/2020
Cristina C. VERIFIED CUSTOMER
I really want to appreciate Brandon Hanson hard work and to thank him for being super helpful and breaking down what my car needs all the time.
8/29/2020
Ivana P. VERIFIED CUSTOMER
I received the greatest customer service by Paul. There was a small issue with my vehicle and he helped me throughout the whole experience. I would highly recommend my friends and family members to come get service at Norm Reeves West Covina. We will continue bringing our vehicles for service here.
8/29/2020
Anh T. VERIFIED CUSTOMER
He is very polite and helpful.
8/29/2020
Michael S. VERIFIED CUSTOMER
Raidel was great. He went the extra mile to ensure that my vehicle was taken care of. Great job. Hard working. Despite the dealership losing my keys in the process of fixing my vehicle, my vehicle still got repaired.
8/29/2020
Edwin G. VERIFIED CUSTOMER
Gaby was the best !!! Very pleasant to talk to very well oriented with customer service.... A real asset to Honda !!!
8/29/2020
Alice A. VERIFIED CUSTOMER
That noise was there even before this mileage.Sometimes when I bring it ro rhw dealership that noise is not there. I'm pretty sure your mechanic was able ro hear it today. 8/28/20 Thanks
8/29/2020
Sara L. VERIFIED CUSTOMER
Completely satisfied with my service. Gary made sure everything was easy to understand and that it ran smoothly.
8/29/2020
Anthony F. VERIFIED CUSTOMER
I was taken care of great
8/29/2020
Alexsandra T. VERIFIED CUSTOMER
The guy that attended me had an attitude and I already went in March for a service that costed me $1,400 and here I am back again in August having to pay another $260...
8/29/2020
Kenneth T. VERIFIED CUSTOMER
Excellent service
8/29/2020
Steven D. VERIFIED CUSTOMER
When I got there for service, it's a crap shoot on whether or not I'll receive good service. Each time Paul has assisted me, I am informed, service is timely, and he is very courteous and professional. I appreciate Paul's service.
8/29/2020
Daryoush T. VERIFIED CUSTOMER
Good service
8/29/2020
Allen F. VERIFIED CUSTOMER
Very knowledgeable, kind and considerate.
8/29/2020
Azucena M. VERIFIED CUSTOMER
Great customer service everyone was super friendly and helpful.
8/29/2020
Jorge C. VERIFIED CUSTOMER
Anthony was amazing with helping me. He has made the experience great.
8/29/2020
Jubin J. VERIFIED CUSTOMER
The service issue I requested to be fixed is not fixed at all. My rear driver's side blinker is not working. My dad brought it in to be fixed. After Hyundai replaced the bulb, and my dad realized it still wasn't working so he had to bring the car back. Hyundai then realized that there was a contact loose and fixed. Yet, when I drove the car today, the blinker is still not working. This is extremely annoying. I've had two service appointments already this month. I brought up this issue at my first appointment. I told the worker that my blinker stopped working for a while, then started working again. He waived it off and didn't bother checking if there was actually anything wrong. He said that it might have just been a loose contact. The second appointment, my dad had to bring the car in twice on the same day to have one issue fixed, which still wasn't enough apparently. I want this issue fixed!
8/29/2020
Rene D. VERIFIED CUSTOMER
Hemanshu did a awesome job with the car always a pleasure seeing him and trusting him with my vehicle very respectful and hardworking !
8/29/2020
Richard R. VERIFIED CUSTOMER
I was kept well informed of the status of my car and was very happy with the service provided, thanks
8/29/2020