Excellent service attendant samuel.. very courteous and polite and helpful
9/3/2020
Elizabeth . VERIFIED CUSTOMER
Tony was amazing ! He was extremely helpful and made sure all my needs were met! He answered all my questions !
9/3/2020
Christopher K. VERIFIED CUSTOMER
As always, service was prompt and completed before time promised.
9/3/2020
Thomas M. VERIFIED CUSTOMER
Great service by Daniel
9/3/2020
Audrey S. VERIFIED CUSTOMER
Be down there were very nice service didn't take long and I wash the car it was a nice experience
9/3/2020
Laurence L. VERIFIED CUSTOMER
The whole experience was awesome Raymond was a great service manager appreciate his help
9/3/2020
James L. VERIFIED CUSTOMER
Loved the service
9/3/2020
Lorraine V. VERIFIED CUSTOMER
Polite. Business. Kept me informed. Thank you Jose.
9/3/2020
Thalia Z. VERIFIED CUSTOMER
My oil change took 3 hours. I was told the reason it took a while was because the car wash. As I was picking up my car I realized my car wasn’t even washed.
9/3/2020
Kathy S. VERIFIED CUSTOMER
Excellent service
9/3/2020
Loretta O. VERIFIED CUSTOMER
Very professional and friendly. Thank you
9/3/2020
Damon W. VERIFIED CUSTOMER
Anthony always takes good care of me. Didn’t know that I could request that be he the person to deal with. Will do so from now on. I know that my car is in good hands with Anthony.
9/3/2020
Irene T. VERIFIED CUSTOMER
Excellent customer service!!
9/3/2020
Scott R. VERIFIED CUSTOMER
Great job thank you
9/3/2020
Eugene H. VERIFIED CUSTOMER
WE HAVE BEEN USING NORM REEVES FORD FOR YEARS AND HAVE BROUGHT SEVERAL CARS AND TRUCKS, ALWAYS A GREAT PLACE TO SHOP FOR WHAT YOU WANT AND NEED KEEP UP THE GOOD WORK AND SO WILL WE. THE HAUK FAMILY.
9/3/2020
Liduvina H. VERIFIED CUSTOMER
Excellent service everyone very professional
9/2/2020
Mary J. VERIFIED CUSTOMER
Ivan made me feel very welcomed being a first time customer.
Went over the work order and charges.
Will definitely be back
9/2/2020
Dia . VERIFIED CUSTOMER
Tony Ybarra was highly professional and always has such a pleasant and kind demeanor. He has always provided excellent service each time we take our truck in for maintenance.
9/2/2020
Kendra B. VERIFIED CUSTOMER
Yesterday, I was informed that my car needed additional repairs on top of the oil change I scheduled. I was informed that the rear shock absorbers were leaking. After speaking with the representative and due to the pressures of the pandemic, I agreed to the repair which was an additional $200. Before agreeing, I mentioned the shock absorbers were an issue before. On 8/04/18, the same repair was performed by your team. Less than 20,000 miles more, the same repair was recommended and performed by your team. Additionally, I overheard another representative telling a customer the same issue was happening with their vehicle. I can't help but think that the repair on the shock absorbers was not necessary yesterday. Unbelievable!
9/2/2020
Sergio R. VERIFIED CUSTOMER
I didn’t wait long for my car and very helpful in the time of need