He explained what is to be done in my car and accomodated my request to hve my wiper blades changed.
4/22/2021
Cynthia F. VERIFIED CUSTOMER
Hans went above and beyond to ensure that I received quality service. He is a man of his word and I very much appreciate that. Service reps like Hans give Norm Reeves Service Dept a reputable name. Thank you.
4/22/2021
Angel L. VERIFIED CUSTOMER
Shane was very helpful and polite. Thank you.
4/22/2021
Janet T. VERIFIED CUSTOMER
I always comeback to your dealership because Dominick is a fantastic advisor
4/22/2021
Carl B. VERIFIED CUSTOMER
John was courteous,mechanically knowledgeable and made us feel our car was important to him as well as us. A good guy.
4/22/2021
Miho A. VERIFIED CUSTOMER
He is great!! So kind and helpful.
4/22/2021
Patricia T. VERIFIED CUSTOMER
At Benz was knowledgeable, courteous, and helpful.
4/22/2021
Adriana E. VERIFIED CUSTOMER
A huge THANK YOU to my service consultant Edwin Rivas! As always, he made sure my vehicle was delivered to me in excellent, pristine condition. I will definitely continue to have my vehicle serviced at Cerritos Infiniti - not only because of the quality maintenance but also for the amazing service I always receive from Edwin.
4/22/2021
Hector V. VERIFIED CUSTOMER
Service is excellent very good service department
4/22/2021
Christopher R. VERIFIED CUSTOMER
Did not tell me about the broken brake light or the engine filter that needed replacement. Replace for free on next service.
4/22/2021
Anthony Z. VERIFIED CUSTOMER
Great service in a timely matter
4/22/2021
Rosangela S. VERIFIED CUSTOMER
Omar was an exceptional helper! Thanks
4/22/2021
Fabian M. VERIFIED CUSTOMER
Tim was great. He really was on top of everything
4/22/2021
Victor S. VERIFIED CUSTOMER
Always completely satisfied at Norm Reeves!
4/22/2021
Carlos G. VERIFIED CUSTOMER
Fast service from the beginning to the end ..even phone service was great and very friendly thank you guys for all your help
4/22/2021
Tony K. VERIFIED CUSTOMER
He did provide a great service with professionalism.
4/22/2021
Carolyn T. VERIFIED CUSTOMER
Every concern I had about my vehicle Hans was able to get me an answer ASAP. It was nice to have someone concern about my request the way he was. I would definitely bring my vehicle back.
4/22/2021
Ramesh P. VERIFIED CUSTOMER
Thanks
4/22/2021
Julian S. VERIFIED CUSTOMER
Trinity provided outstanding service.
4/22/2021
Robert N. VERIFIED CUSTOMER
Anthony was the most amazing representative ever! Had such a great personality and really great social skills! I had a outstanding experience all thanks to Anthony ! Hope I get him again in the future.