Thomas was very cheerful and helpful. I was relieved and thrilled to get a Loaner Car. Peace of mind. They got my car fixed at a reasonable time. The only thing that was kinda a bummer was not having a clean, washed car. Other then that, very pleased!
9/22/2021
Craig R. VERIFIED CUSTOMER
Joshua made sure that warranty coverage was honored by American Honda, he followed up after looking at what coverage we had saving my oldest daughter who is finishing grad school more than $2,400.00. I have never had anyone go the extra mile for me in the way that Joshua did. An amazing individual to say the least. I had already decided your service team at Norm Reeves was the only place I would be taking our three newest vehicles, as wise choice indeed due to Joshua and the rest of your tremendous service team. Joshua needs a raise,it’s not often that you meet working professionals who consistently go the extra mile - I know I’m not the only customer who has experienced his dedication to customers. I am beyond thrilled that I chose to buy a couple of vehicles and get them serviced at Norm Reeves Honda - every experience has been of rockstar quality.
9/22/2021
Lori T. VERIFIED CUSTOMER
My problem was not correctly the first time. Isaac Diaz fixed my problem. Satisfied
9/22/2021
Tom/Rachel K. VERIFIED CUSTOMER
He’s GREAT!!!! Super professional. As long as he’s working there, I’ll be bringing my Honda to you.
9/22/2021
Marina D. VERIFIED CUSTOMER
Representative was great. I just thought that it was complimentary to wash the vehicle. I brought it in 2xs for service and it didnt get done. Of thats not the case my mistake.
9/22/2021
Leticia G. VERIFIED CUSTOMER
Try hank you
9/22/2021
Estelle G. VERIFIED CUSTOMER
I had an especially good experience. It was a great improvement over my first few.
The employees this day were especially kind. I have worked in customer service for more than 40 years, and I appreciate good service.
Thank you
9/22/2021
Myoung S. VERIFIED CUSTOMER
I was quoted an estimate of $185 but I ended up paying over $200. You guys should either quote us exact amount or make sure the total comes out near or BELOW the estimate price.
9/22/2021
Jessica R. VERIFIED CUSTOMER
Josue was extremely welcoming, professional, and knowledgeable. I was very impressed with the service that I received.
9/22/2021
David . VERIFIED CUSTOMER
Appreciated Anthony and his kind attitude
9/22/2021
Jerard Patrick. VERIFIED CUSTOMER
Hes the best Justin out there.
9/22/2021
Ronnie L. VERIFIED CUSTOMER
Anthony is the best I’ve owned a lot of new cars his service was on point!! From Mercedes to Chrysler but his and Mando the salesmen I bought car from service like no other! Thanks Ronnie L
9/22/2021
Israel D. VERIFIED CUSTOMER
Awesome adviser very knowledgable very professional and attentive i will be back because of excellent service and nice man in brian ortiz
9/22/2021
Bill K. VERIFIED CUSTOMER
I am completely satisfied with your service at Norm Reeves
9/22/2021
Dora P. VERIFIED CUSTOMER
Your welcome
9/22/2021
Mel V. VERIFIED CUSTOMER
Tony Ybarra is an asset to your dealership. Courteous, knowledgeable and understanding.
9/22/2021
Elan S. VERIFIED CUSTOMER
Great service from start to finish.
Thanks
9/22/2021
Dimitri R. VERIFIED CUSTOMER
Totally satisfied, Thomas was excellent! Thank you!
9/22/2021
Patrick O. VERIFIED CUSTOMER
Thank you!
9/22/2021
Jorge I. VERIFIED CUSTOMER
Was very satisfied with excellent service and explanation of what was needed to be done on the vehicle.Also quick job performed on the vehicle.