Arbenze was very pleasant & professional. Even though service had a busy schedule,he gave me a time estimate & was able to stick to it. He notified me when it was ready,much appreciated. So sorry to see the lot empty of new cars. Love my civic and looking forward to seeing the new 22s in person.
9/22/2021
Ivan J. VERIFIED CUSTOMER
From the moment Joseph checked me in he was polite and he had me out within a few minutes. My vehicle was returned to me sooner than promised and Joseph made sure to assist me as soon as I was at the dealership to finish the process.
9/22/2021
Rachel M. VERIFIED CUSTOMER
Jessica was very personable, pleasant and helpful.
9/22/2021
Elizabeth M. VERIFIED CUSTOMER
She listened & communicated with us during the drop off & then with info as the mechanics worked on my vehicle.
Ordered the part I really have wanted to replace my windshield wiper sprayer on the driver's Side. Last one so very glad ahe looked it up & called to have it held & then sent out to their location.
I Know what needs to be done at the next oil change & can plan for the brake & transmission fluid to be flushed & replaced.
Too bad you do not offer to wash the cars at the end of the service.
9/22/2021
Ralph F. VERIFIED CUSTOMER
Easy to work with. Explained clearly . Estimated time is what Jessica said very professional.
9/22/2021
Kim T. VERIFIED CUSTOMER
Thank you. Just bought a house nearby - happy to know I can bring my car to you ?
9/22/2021
Nataly M. VERIFIED CUSTOMER
Manny was awesome!
9/22/2021
Martha S. VERIFIED CUSTOMER
Mitch is rad! Easy going and understanding.
9/22/2021
Edward N. VERIFIED CUSTOMER
I was very pleased with service I received today, especially with service consultant Anthony Sanchez.
9/22/2021
Chun G. VERIFIED CUSTOMER
Good service, friendly staff!
9/22/2021
Dominique L. VERIFIED CUSTOMER
Tony is the man.
9/22/2021
Oscar R. VERIFIED CUSTOMER
Everything was awesome. Thank you!
9/22/2021
Rudy V. VERIFIED CUSTOMER
Has always once again the excellent customer service that we get from Bryan Ortiz, makes us know that we are always happy to go back, Norm Reeves we very happy to be your customer! Thank you!
9/22/2021
Mary E. VERIFIED CUSTOMER
Manny offered great customer service. I noticed that he was through and patient when helping myself and other customers.
9/22/2021
Christina L. VERIFIED CUSTOMER
Very pleased with service received from Manny. Thanks.
9/22/2021
Payden L. VERIFIED CUSTOMER
Lilia was great. Super friendly, knowledgeable, and took the time to explain the things I didn’t understand. Would recommend
9/22/2021
Albert C. VERIFIED CUSTOMER
Robert was friendly, efficient, and responsive. A pleasure to work with.
9/22/2021
Helen Kay. VERIFIED CUSTOMER
No comment cuz I am satisfied! Fast service! Mr. Steve Mendoza was very nice and courteous! He knows his job well! Thank you!
9/22/2021
Robert U. VERIFIED CUSTOMER
Tony was very professional in handling my service problem, but also very friendly. The work was done well before the promised time, and Tony arranged for my ride home and return to pick up my car. All in the tradition of excellence I've enjoyed with Norm Reeves Honda of HB for the past 15 years!!