Jaime is very sweet and he love his job he goes above and beyond to make sure that my car was good every time I come in I would love if I get him all the times, I can tell this guy his very passionate about what he do good job Jaime
9/22/2021
James G. VERIFIED CUSTOMER
Great
9/22/2021
Anne M. VERIFIED CUSTOMER
Paul gave me the approximate time for service today. Paul was right by the time I was quoted and he phoned me to tell me that the car was ready. I was very pleased with the service I received.
9/22/2021
Sandra S. VERIFIED CUSTOMER
Valentin was courteous and explained every detail about what the multi inspection involved. He made us aware of a recall. Thank you for great service!
9/22/2021
Kristine H. VERIFIED CUSTOMER
Excellent service
9/22/2021
Ashley W. VERIFIED CUSTOMER
Mary was awesome this was the first time dealing with Mary and she was great very competent and knowledgeable and knew what she was doing she's a keeper ????!!!!!
9/22/2021
Consuelo B. VERIFIED CUSTOMER
Javier Peña provide with an excellent service but we just noticed that the engine coolant is on the minimum level
On the invoice I got is specifying that you guys stopped off all fluids including engine coolant What should do??
9/22/2021
Reina M. VERIFIED CUSTOMER
Very pleased with the service I was given.
9/22/2021
Timothy B. VERIFIED CUSTOMER
Courteous and efficient
9/22/2021
Martha R. VERIFIED CUSTOMER
First of all I had a 8.00 Am appointment didn’t get anyone to help me until 8.45 I had go see a manager they were taking other cars that came after me before and than I have a problem n my car where my gear is it melted from the sun and I wanted it fixed and they didn’t fix it it was caused by the heat n the car anyways they didn’t fix it and I tried calling him back to find out what happened I couldn’t get a hold of him at all he wouldn’t call me back I left two message no call back I was very disappointed with today service not happy at all
9/22/2021
David N. VERIFIED CUSTOMER
Great service from Timothy from start to end
9/22/2021
Chun Y. VERIFIED CUSTOMER
Robert is very helpful and very knowledgeable. He has great personality for customer service.
9/22/2021
Joseph C. VERIFIED CUSTOMER
Too confusing on what services we’re due seem more of a sales hustle and wasn’t able to explain how I can veiw all my past services wasn’t on the Honda app n he couldn’t show me how to retrieve it. Rating 5/10.
9/22/2021
Christine P. VERIFIED CUSTOMER
Valentin was very efficient and friendly. Took care of all my requests
9/22/2021
Jose Q. VERIFIED CUSTOMER
Omar was excellent in explaining what was done to our car ...Great service man ..
9/22/2021
Rebecca B. VERIFIED CUSTOMER
He listened, was up front, and helpful...It was a very long wait, almost 3 hrs for a oil change, was not Daniel's fault...but really??? 3 hrs.??? Also I have to go again, part was not there..not looking forward to that.
9/22/2021
Phillip H. VERIFIED CUSTOMER
Very courteous and professional service I enjoy the way John was very informative
9/22/2021
Brian C. VERIFIED CUSTOMER
Norm Reeves Honda in Irvine always manages to exceed my expectations from 2 fantastic sales transactions to numerous service visits. Nate was very helpful and answered all of my questions and made sure I understood the service that was performed. We own 2 Hondas and we haven’t had a service advisor blow us away like he did. I’m coming from 18 years in the car business at a local Cadillac dealer and most recently RSM Honda as a finance manager. 5 Stars every time!!! Thank you
9/22/2021
Raul M. VERIFIED CUSTOMER
You guys are awesome..thank you very much for everuthyng..