Nobody went over w/me on the details on the alarm or the other service the paint protection
9/25/2021
Dorothy S. VERIFIED CUSTOMER
All good
9/25/2021
Fred E. VERIFIED CUSTOMER
I should have been advised by phone or text that the mechanic observed that my car needed two filters that were severely clogged while the car was still in the maintenance bay, so that I could have authorized their replacement. Instead I was not so advised until I was told by email that my car was ready to pick up.
9/25/2021
Shamika H. VERIFIED CUSTOMER
Amazing customer service
9/25/2021
Peter Y. VERIFIED CUSTOMER
Thank you for getting me in so quickly and servicing my car to my satisfaction.
9/25/2021
Elsa G. VERIFIED CUSTOMER
I was at the dealer for almost 3 hrs. No one explained anything. I was getting a oil change is all. I needed a tire also. Worst service ever. No communication!!!
9/25/2021
Willie D. VERIFIED CUSTOMER
Rudy did and excellent job on notifying about daily where they were with getting the work done on my vehicle the red Ford Flex.. very happy with my turn out vehicle is running great like new again… will let everyone know to bring their cars to the Ford dealership in Cerritos….
9/25/2021
Hamilton D. VERIFIED CUSTOMER
The service rep was very helpful and was there to assist with my questions
9/25/2021
Miryan G. VERIFIED CUSTOMER
Nice
9/25/2021
Carmen M. VERIFIED CUSTOMER
Muy buen trabajo. Completamente excelente
9/25/2021
Emily W. VERIFIED CUSTOMER
Jessica was friendly, helpful, communicative, and transparent about what needed to be done. I would recommend her to anyone else looking for a good experience in customer service.
9/25/2021
Christian P. VERIFIED CUSTOMER
Samuel Romero did a very good job in keeping up to date with my car maintenance. He also broke down services that were done with my car and assisted with payment options. I highly recommend others to seek him for assistance.
Christian P
9/25/2021
Pratapsinh C. VERIFIED CUSTOMER
Thank you
9/25/2021
Edward N. VERIFIED CUSTOMER
Great work! Very nice customer service and relayed information quickly.
9/25/2021
Fernando N. VERIFIED CUSTOMER
Juan was very helpful and friendly.
9/25/2021
Ramchand S. VERIFIED CUSTOMER
Always a pleasure taking my car for service at Norm Reeves Honda of Cerritos.
9/25/2021
Vinayagar T. VERIFIED CUSTOMER
The service over all was satisfactory. Expected a complimentary wash but did not get it.
9/25/2021
Maria S. VERIFIED CUSTOMER
This was my first time taking my car in and it was for a recall I'm so thankful that the service was super fast I was expecting it to be like 5 hours and it was done sooner. Robert was friendly and told me what to expect regarding my car issue because I denied the extra service.