He was awesome and very helpful. Experience was great!
9/25/2021
Tony R. VERIFIED CUSTOMER
I am completely satisfied with the service provided by Nate Bagnol and the rest of the service team. From the ease of setting up the online appointment, appointment reminders and the actual service provided. It was very pleasant, quick and very helpful with proper recommendations to the upkeep of my vehicle. I will continue to have both vehicles serviced through Norm Reeves Honda Irvine.
Thank you!
9/25/2021
Tyron P. VERIFIED CUSTOMER
Arbenz gave me excellent customer service. He went above and beyond to make sure the car and I were well taken care of.
9/25/2021
Rosa S. VERIFIED CUSTOMER
The wait is long
9/25/2021
Elinda/Don W. VERIFIED CUSTOMER
They set me up for an appointment a week in advance, but when I arrived to get my recommended service, your service dept. told me we can’t diagnose any of my issue even though the Service Dept. knew a week in advance.
It’s not fair or professional to mislead customers who leased (3) vehicles from you.
Very disappointed customer
Donnie & Elinda W.
9/25/2021
Pedro D. VERIFIED CUSTOMER
He’s very polite and he knows his stuff I hope
9/25/2021
Teresa S. VERIFIED CUSTOMER
Jessicia was very friendly, knowledgeable and a pleasure to work with.
9/25/2021
Alfonso N. VERIFIED CUSTOMER
Finished sooner then expected. Great service.
9/25/2021
Dale S. VERIFIED CUSTOMER
Great service appt. today.
9/25/2021
Sammy E. VERIFIED CUSTOMER
Service adviser Rudolph was very courteous & kept me posted , Very satisfied with service Rudolph provided & Norm Reeves Ford.
9/25/2021
Susan K. VERIFIED CUSTOMER
With a 10 day service, was never offered a loaner vehicle , nor a pick up to retrieve my vehicle. Took an Uber to pick it up. Bought vehicle from you, have had many services, including new tires and would expect better customer service. Guess I was wrong.
9/25/2021
Nick J. VERIFIED CUSTOMER
Good
9/25/2021
Manuel S. VERIFIED CUSTOMER
Great service ????????
9/25/2021
Gina M. VERIFIED CUSTOMER
Manny was extremely helpful, professional, and gave us excellent customer service.
9/25/2021
Carmen W. VERIFIED CUSTOMER
Jessica was great and kept me informed every step of the way. Thanks, Jessica!
9/25/2021
Mark S. VERIFIED CUSTOMER
Please stop sending me solicitations to buy my car. Next one I get I take my care elsewhere for service.
9/25/2021
Kimberly I. VERIFIED CUSTOMER
Arbenz was very friendly and courteous. Everyone at norm reeves Honda in Irvine is awesome!!! This is my 3 rd Honda and I’m so happy !!????????
9/25/2021
Julian G. VERIFIED CUSTOMER
Keep up the great job!
9/25/2021
Veronica N. VERIFIED CUSTOMER
Anthony Sanchez is great and always provides the best customer service. He is always very helpful and pleasant to work with .