John always does a fantastic job. He does what he says and says what he does! Unfortunately my Infiniti isn’t very satisfying, maybe someday they will get there Quality under control.
Rich B
9/24/2021
Orville P. VERIFIED CUSTOMER
Good job
9/24/2021
Christopher E. VERIFIED CUSTOMER
Sam was great! Please promote him!
9/24/2021
Stefany D. VERIFIED CUSTOMER
Great experience!
9/24/2021
Jorge V. VERIFIED CUSTOMER
Personnel very efficient and courteous, love it
9/24/2021
Juan A. VERIFIED CUSTOMER
Thank you very much ^_^
9/24/2021
Mercedes D. VERIFIED CUSTOMER
I requested a different technician and twice I did not receive who I requested. I did not request Gary.
Gary did not call me when my car was ready. I texted him he never responded to me. I had to call and he said he sent me an email which I never received. My car was ready way before the end of the day and ended up picking it up at closing time.
He did not go over in detail about the results of the service. I am very unsatisfied with his service. Terrible. Terrible service. Also. the guy who is in charge of bringing out the cars and checking when customers arrive did not take car to delivery My car to me he was chit chatting with the other technicians. He left the number sign inside my car and did not bother to give any type of customer service. Terrible. Terrible service very unhappy
I will not recommend to anyone I know to go to your service or dealership
9/24/2021
Miguel G. VERIFIED CUSTOMER
Okay !
9/24/2021
Kathleen K. VERIFIED CUSTOMER
John Yarber has excellent customer service skills!!!
9/24/2021
Jose R. VERIFIED CUSTOMER
Miguel Cabrera was very professional and helpful when answering our questions he made us feel comfortable and satisfied. Thank you so much!
9/24/2021
Yolanda P. VERIFIED CUSTOMER
funny hard working and expedient
thank you mr Cabrera
9/24/2021
Catherine S. VERIFIED CUSTOMER
Lily was very accommodating and explained everything to me and my car was ready when she said it would be.
9/24/2021
Rylee A. VERIFIED CUSTOMER
Mark was amazing! totally helped me out and would definitely come back to get my vehicle serviced there again
9/24/2021
Felipe A. VERIFIED CUSTOMER
Miguel exceeded my expectations. I love when people have great customer service skills because it shows they take pride in their job. He apologized for things that weren’t in his control and got me in and out of the shop within an hour. I work from home and for some reason the WiFi wasn’t working. He let me borrow the hotspot on his phone (which he obviously didn’t have to do) and that was such a sweet thing to do. I plan on asking for him every time I go into the service department!
9/24/2021
Young K. VERIFIED CUSTOMER
Ian really get mad because service advisor don't trying to pick me up final but sent me rider after complaints about it.
9/24/2021
Mary K. VERIFIED CUSTOMER
Very good service would like to bring my car to this location for regular service