Happy to respond to a survey on the ALWAYS excellent Ivette !
1/27/2022
Nick N. VERIFIED CUSTOMER
Thanks for taking good of our Honda Odyssey. Will definitely be back.
Nick N
1/27/2022
Leopie L. VERIFIED CUSTOMER
I was at your service 5 hours and Your service rep did not bother to keep me updated on the repairs to my truck. I never saw him until I saw my truck pass the waiting room and he came to tell me my truck was ready.
1/27/2022
Rachel K. VERIFIED CUSTOMER
Josue was excellent to work with. He was kind and was able to take care of my cars needs all in one visit. I hope to work with him again next time. I appreciate the good customer service and positive experience at Norm Reeves.
1/27/2022
Kara R. VERIFIED CUSTOMER
Denise was great!
1/27/2022
Rebecca O. VERIFIED CUSTOMER
Great communication
1/27/2022
David &. VERIFIED CUSTOMER
Javier has been our advisor for several years. We are very happy he has been there to help us take care of our Tundra. He is very knowledgeable and provides us with excellent customer service. Thank you Javier and the team at anime Reeves
1/27/2022
Denisse D. VERIFIED CUSTOMER
Brandon did a great job!! Appreciate his service!!! Exelent!
1/27/2022
Latoya T. VERIFIED CUSTOMER
Mr. Barr was kind and provided great customer service. My issue isn’t about him at all. My issue is that it took three hours to get my oil changed. Apparently, the process of scheduling an appointment does not actually mean an appointment. It is simply a time that you show up and then your car is placed in a queue. My time is valuable and that does not work for me.
1/27/2022
Carlos B. VERIFIED CUSTOMER
Such a nice and helpful person !
1/27/2022
Antoinette A. VERIFIED CUSTOMER
Rafael is always a pleasure to work with.
1/27/2022
Teddie R. VERIFIED CUSTOMER
Mr. Cruz was very professional,friendly, helpful by answering my questions and requests. Hr is an asser to your company.
1/27/2022
Richard Q. VERIFIED CUSTOMER
Manny was excellent! He had my car finished within an hour. He was professional
1/27/2022
Darlene K. VERIFIED CUSTOMER
Manny was very professional, informative and pleasant.
1/27/2022
Robert J. VERIFIED CUSTOMER
Tim was a professional and listened to my concerns. Great experience!
1/27/2022
Denise B. VERIFIED CUSTOMER
Vianna provides excellent customer service
1/27/2022
David C. VERIFIED CUSTOMER
Daniel was awesome and because of his service I have decided to return servicing my vehicle at Cerritos Ford again, post covid. And where i purxhased it. God bless...David
1/27/2022
Antoine S. VERIFIED CUSTOMER
Very helpful and nice I appreciate the service that Candice provided super nice and the other staff members were also nice! Great service
1/27/2022
Tamer Y. VERIFIED CUSTOMER
Thank you so much Viviana Saenz.
1/27/2022
Trina M. VERIFIED CUSTOMER
Thank you for your service and explaining what service would be performed. I was very pleased my service was completed in less time than originally anticipated.