Quick check in and time to complete maintenance was close to estimate.
1/26/2022
Elba G. VERIFIED CUSTOMER
He was courteous and answered all my questions!
1/26/2022
Tracy S. VERIFIED CUSTOMER
Enrique offers top-notch service flush with a helpful attitude and a results-driven approach. He’s a nice guy, too.
1/26/2022
Nicholas J. VERIFIED CUSTOMER
Seamless!
1/26/2022
Apolonio Y. VERIFIED CUSTOMER
Very friendly to customers. Kept me updated of the status of repair work on my car. I would not hesitate to fo repeat business with and recommend Norm Reeves to other Honda owners because of the excellent service provided by service advisers like Javier.
1/26/2022
Odalis R. VERIFIED CUSTOMER
Friendly yet professional! Explained things to me step by step on what my car needed, also passed me his information if I needed help setting up my next appointment. Made my appointment very easy!
1/26/2022
Janet H. VERIFIED CUSTOMER
Benito was courteous, helpful, and explained everything fully..
1/26/2022
Jyothi D. VERIFIED CUSTOMER
Jessica was great! She communicated everything to me so well and kept me informed throughout the day. It was a pleasure to work with her!
1/26/2022
Liliana R. VERIFIED CUSTOMER
Great customer service (:
1/26/2022
Christopher C. VERIFIED CUSTOMER
ZERO information on what is wrong with our Odyssey and what cussed the engine to misfire. I had to look it up on the web and find out about the VCM issue. It seems Honda does NOT even want to acknowledge the problem, even though 5 companies make a fix that turns off the VCM.
Basically my dad and I were lied to when we bought the car. Apparently driving mostly slow in the city on ECO mode causes tons on piston ring wear. If we had known this major flaw, we would not have bought the car.
1/26/2022
William O. VERIFIED CUSTOMER
Terrell is nice, polite and efficient.
1/26/2022
Lizabeth N. VERIFIED CUSTOMER
Terrel was very helpful.
1/26/2022
Liz R. VERIFIED CUSTOMER
Michael accommodated us on a moment’s notice after we notified him of an unbalanced tire installed a few days earlier. The affected tire was rebalanced and road tested to ensure that all was well. This will hopefully put an end to our tire saga…fingers crossed, as we’ll be on the high very soon. Thanks again to Mike for his help, as well as to the service manager.
1/26/2022
Ronald F. VERIFIED CUSTOMER
ABSOLUTELY.
1/26/2022
Terebia G. VERIFIED CUSTOMER
Armando was very friendly and professional. His customer service skills are excellent.
1/26/2022
Arian N. VERIFIED CUSTOMER
I was not satisfied with the wait time.
1/26/2022
Debbie E. VERIFIED CUSTOMER
Brian was courteous and friendly.
1/26/2022
David M. VERIFIED CUSTOMER
Great thanks.
1/26/2022
Ryan M. VERIFIED CUSTOMER
Super fast service. Everything was communicated well and all my questions were answered.