Richard did a great job under difficult circumstances beyond his control.
1/28/2022
Stanley M. VERIFIED CUSTOMER
The service advisor Rosalina was very efficient and took care of my Toyota service request in a timely manner.
1/28/2022
Ricardo S. VERIFIED CUSTOMER
Great attitude, very professional
1/28/2022
Susan D. VERIFIED CUSTOMER
Ivette is a wonderful service manager
She was prompt, took care of my car, and reviewed all paperwork
Got me out in great time
1/28/2022
Sharon P. VERIFIED CUSTOMER
We made another appointment to have our new tires realigned as the car is veering right when I drive straight. We purchases new 4 new tires today along with wheel alignment service. This is an inconvenience to bring my car back in to the Huntington Beach service department. I use my Honda Pilot to commute to work. My wife and son will need to take my car in tomorrow. I will be driving my daughter’s car to work for the 2nd day.
Recommendation- Make sure your technicians master their skills in performing a wheel alignment.
1/28/2022
Carmen H. VERIFIED CUSTOMER
I have questions on battery testing results, topping all fluids, etc.
1/28/2022
Gary M. VERIFIED CUSTOMER
Thank you Ivan You went above and beyond my expectations of your job I would recommend you to anyone needing service.
1/28/2022
Yvette Y. VERIFIED CUSTOMER
Continue the great customer service!
1/28/2022
Steve/Bonni V. VERIFIED CUSTOMER
Great job and very Professional
1/28/2022
Natasha D. VERIFIED CUSTOMER
Tom Brucks went above and beyond my expectations. I am very pleased with the service I received. Thank you!
1/28/2022
Shashi A. VERIFIED CUSTOMER
Josea provided best service even after Service was closed after 5pm and followed up next day!
1/28/2022
Tiburcio P. VERIFIED CUSTOMER
Enrique was very helpful and seemed very knowledgeable.
1/28/2022
Ivan H. VERIFIED CUSTOMER
Excellent service
1/28/2022
Mick D. VERIFIED CUSTOMER
You folks at Norm Reeves Honda are great to deal with a special thanks to Tyler Smith who went above and beyond in helping me out with my car problem. He is a special guy could not have been any kinder and helpful. Explained in detail the issues I had and jumped on the problem 2 hours later I was good to go and extremely satisfied wishing the Reeves Honda the best of success you all have earned it Thank you from Micheal Davison Pittsburgh Pa
1/28/2022
Ruben G. VERIFIED CUSTOMER
It was great like always thank you very much !!
1/28/2022
Micah G. VERIFIED CUSTOMER
Viviana was extremely helpful, informative and has a great vibe. Best experience I’ve had thus far with any visit with Honda. As someone who lives in customer service work I give her a 10! Keep up the good work and thank you for the pleasant experience. That a A+ employee
1/28/2022
Mayra A. VERIFIED CUSTOMER
Bryan was very helpful. Great customer service.
1/28/2022
Tom C. VERIFIED CUSTOMER
Rafael was completely on it had my car ready when I got there which is huge for me. Thank you.