I really appreciate how Raymond took care of my vehicle needs. He is reliable, approachable, and very knowledgeable. He got the job well done on my vehicle and I am grateful and appreciate his hardwork and trustworthiness. I’m also glad he is back at Norm Reeves Ford. Raymond provides high standard customer service and goes out of the norm to make sure your vehicle gets serviced exceptionally well. Thank you for all your help Raymond. You are awesome and I am highly satisfied with the level of work you provide.
5/14/2026
Mykel A. VERIFIED CUSTOMER
5/14/2026
Nalleli A. VERIFIED CUSTOMER
Good service!!
5/13/2026
Juan R. VERIFIED CUSTOMER
Good customer service from Genaro Perez. Car is running well so far. Keeping an eye on it as time passes.
5/13/2026
Juan F. VERIFIED CUSTOMER
Todo es satisfactorio gracias por su buena atención
5/13/2026
Kari B. VERIFIED CUSTOMER
I bought my truck at Norm Reeves November 2015. I have had all the service performed on my truck at Norm Reeves (minus tires). I like going to a service shop that I know and trust. My truck was towed to NR after hours (shortly after the maintenance shop had closed) and Q greeted me and assured that my truck would be seen the following day.
5/13/2026
Irma M. VERIFIED CUSTOMER
Robert Gonzalez is the best! I never leave Honda of Cerritos disappointed or worried about my vehicle. He always listens closely to my concerns and goes above and beyond to make sure they are fully addressed. Robert knows exactly how to handle every situation and always leaves me a very happy customer!
5/13/2026
Marilyn F. VERIFIED CUSTOMER
Thank you for a positive experience!
5/13/2026
Sompal S. VERIFIED CUSTOMER
Leo good man
5/13/2026
Claudia H. VERIFIED CUSTOMER
Kind and friendly. Kept me in the loop
5/13/2026
Candice C. VERIFIED CUSTOMER
Edwin was great. Hands down the best service experience I’ve had at Genesis. He got me in and out quickly and updated me while I waited. Thank you Edwin!
5/13/2026
Crispin C. VERIFIED CUSTOMER
Trevor was helpful and easy to communicate with about my services.
5/13/2026
Nery R. VERIFIED CUSTOMER
Excellent Service
5/13/2026
Patricia W. VERIFIED CUSTOMER
Always nice kind and full service.
5/13/2026
Van N. VERIFIED CUSTOMER
He do very good job,I very happy Thank you
5/13/2026
David T. VERIFIED CUSTOMER
Ernesto is very professional and attentive. I'm very satisfied with having his advice and help. Thx
5/13/2026
Marlene G. VERIFIED CUSTOMER
Francisco Bretado is always very helpful, and communicative makes my experience a lot easier when my vehicle stays for maintenance service.
5/13/2026
Neil R. VERIFIED CUSTOMER
This is the third time that I have had Angelo as my manager. He is great. Besides being friendly and efficient, he keeps me in contact with the progress of my repairs and make sure that I know exactly what’s going on.
5/13/2026
Olga Myrtha. VERIFIED CUSTOMER
There was a large amount of cars before mine and it only took about 20minutes, tires weren’t even checked I even have doubts the oil was changed. Service advisor didn’t give any info he he just said it would take around 1 hour and a half when I was just walking outside 20 minutes later noticed my car was just sitting outside I asked if they were done workers said yes.
5/13/2026
Gail H. VERIFIED CUSTOMER
I always receive excellent service & care with any concerns when my vehicle is brought in for service. Thank you Honda of Cerritos for making my experience as easy and simple as possible