Mike was awesome, he provided clear and quick communication and kept us informed on the service of our car. Thank you Mike!
11/11/2025
Ilene H. VERIFIED CUSTOMER
Thats why I come back
11/11/2025
Tokiko H. VERIFIED CUSTOMER
5 Star
11/11/2025
Bert T. VERIFIED CUSTOMER
Trevor worked with me since missed a previous appointment due to illness and provided a ride home which helped a lot.
11/11/2025
Lorena B. VERIFIED CUSTOMER
Everything was great Ernesto was very informative and very friendly.
11/11/2025
Kimberly S. VERIFIED CUSTOMER
He was awesome. Great guy.
11/11/2025
Jason M. VERIFIED CUSTOMER
Awesome and fast
11/11/2025
Anthony Marc. VERIFIED CUSTOMER
Denise Lopez is our go to person, whenever we need to schedule our car maintenance. She always made sure that we are always well taken care off.
It's easy to talk to her and call her anytime we have questions and everything! She is awesome! We appreciate her. Keep up the good work Denise and Team Norm Reeves Toyota.
11/11/2025
Charles F. VERIFIED CUSTOMER
Eduardo really steeped up as my new Ford F250 had a couple issues right from the start!
He and his staff got right on it and resolved the issues.
GREAT JOB WELL DONE!!!
11/11/2025
Gloria S. VERIFIED CUSTOMER
Excellent! My advisor took care of business in a timely manner I did not wait long and I was surprised that hinda of cerritos really takes care of you unlike other cities thank you so kindly I will definitely be back.
11/11/2025
Joy K. VERIFIED CUSTOMER
Edward was great. We always get great service at Norm Reeves HB
11/11/2025
Derek M. VERIFIED CUSTOMER
I appreciated the willingness to listen and her hospitality.
11/11/2025
Sharon C. VERIFIED CUSTOMER
Always happy with HB Honda!!!
11/11/2025
Joseph A. VERIFIED CUSTOMER
Thank you for the professional & friendly service.
11/11/2025
Diane R. VERIFIED CUSTOMER
Ivette was very informative re: windshield replacement. The car was ready to pick up sooner than I hoped.
11/11/2025
Elias Q. VERIFIED CUSTOMER
Leo is very attentive and extremely helpful! I always look forward to services with him
11/11/2025
Randy V. VERIFIED CUSTOMER
Good service, keep up the good work!
11/11/2025
Sherwin O. VERIFIED CUSTOMER
Great service!
11/11/2025
William K. VERIFIED CUSTOMER
We had two appointments last week the first appointment we were told they were taking the walk-ins first and we would have to wait 1.5-2 hours to get our scheduled service. We made the appointment so we didn’t have to be treated like a walk-in. What’s the point of having an appointment if our time is not honored in a timely manner. That’s not a great way to start a relationship with a new Subaru owner. I never was told to wait hours at the Chevy dealership. I asked to speak with the manager at the first service but was told they were off. No one offered to remedy the situation and we had to leave due to the offered wait time. We had to make another appointment to get our service. Our second appointment which we actually received our scheduled service, was fine.
11/11/2025
Reymundo B. VERIFIED CUSTOMER
Great job…. Thank you for my vehicle…. Looks show room ready thank you