Quick, simple instructions, and great communication. Thank you!
11/11/2025
Faye S. VERIFIED CUSTOMER
George, did you water that cactus?
Loved your attitude ????????
11/11/2025
Jason M. VERIFIED CUSTOMER
????
11/11/2025
Eugene P. VERIFIED CUSTOMER
The problem is better about 50%, still not fixed. Worse, the button on the hatch to close and lock the car now does not work at all.
11/11/2025
Thanh D. VERIFIED CUSTOMER
Very good service. Thank you
11/11/2025
Frances Deane. VERIFIED CUSTOMER
Got in right away, work was done in a very reasonable time, and everything was inspected as promised.
11/11/2025
Pamela R. VERIFIED CUSTOMER
I needed emergency service and the Servicw Fepartment accommodated me with finesse! Such kind and diligent staff -they went above and beyond. I've been to other Honda dealerships in the past - the6 don't begin to compare with Norm Reeves!
11/11/2025
Edward C. VERIFIED CUSTOMER
Javier was exceptionally,professional,thorough,abd respectful , he , kept in touch with me regarding issues ,options .and it was very easy to work with him.
11/11/2025
Nora C. VERIFIED CUSTOMER
Leo was a great help, he has great customer service.
Thank you
11/11/2025
Larry Y. VERIFIED CUSTOMER
Wonderful service ! Exceptional attentiveness and concern ! A huge asset to the Norm Reeves Service Team ! Knows how to address concerns and brings a lot of knowledge to the service dept ! You never get a second chance to make a “First impression” ! Fantastic Service !! Thanks
11/11/2025
Raul C. VERIFIED CUSTOMER
Once again excellent service
11/11/2025
Joni R. VERIFIED CUSTOMER
Longest I've ever been there waiting for my car. Absolutely ridiculous to have to Wait 4 hours. Wasn't even that busy today. Never had a complaint before my experience today.
11/11/2025
Tracy C. VERIFIED CUSTOMER
You need to pay Mr Marquez more money than what your paying him now. Whatever you're paying him, it isn't enough!
11/11/2025
Barbara W. VERIFIED CUSTOMER
Gary & rest of staff are always so friendly & helpful . Always a pleasure to be treated so well . You have very special people working there .thanks !!!
11/11/2025
Gunjan S. VERIFIED CUSTOMER
Mr. Thanh is very helpful and knowledgeable. He already understands my problem and fix my car.
11/11/2025
Derek I. VERIFIED CUSTOMER
Ramzy was fine but this is the second time my car was given back to me with outstanding issues. I have to come back tomorrow to get a PCV valve repaired that did not show on the inspection report OR was damaged as part of the service and not found until after I was leaving. In any event, this is very unfortunate. It’s hard to build trust in the dealers own certified repair shop if this occurs. This takes time away from my day to address these issues.
11/11/2025
Danny H. VERIFIED CUSTOMER
Excellent service all the way around.
11/11/2025
Kathy S. VERIFIED CUSTOMER
Considering that car repair and Service always takes time and money. I never feel frustrated at the experience with Norm Reeves. Richard helped me get my car ready for the next thousands of miles. I appreciate his willingness to go over everything with me clearly so I understood the cost and timeline.