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Real Reviews from VERIFIED CUSTOMERS
Anri R. VERIFIED CUSTOMER
Joshua was so professional and he got the job done so fast! And he’s such a nice person.
11/12/2025
Cyril T. VERIFIED CUSTOMER
Thank you Ram. Always take good care.of me!
11/12/2025
John B. VERIFIED CUSTOMER
Need a system when picking up a vehicle that has completed service especially when the service technician is gone for the day. I waited over 15 minutes until I finally waived down an employee to ask for help. During those 15 minutes walking in and out of the service lobby, not one employee asked if I needed assistance.
11/12/2025
Aidan P. VERIFIED CUSTOMER
Exceeded my expectations. Never going back to puente hills Honda
11/12/2025
Armand T. VERIFIED CUSTOMER
Tony’s unbelievable amount of attention to his customers sets a new standard for what great service should look like. From the moment I arrived, he was genuinely engaged, patient, and thorough, making sure every question was answered and every detail was handled. He doesn’t just go through the motions; he actually cares about the outcome and it shows. You can tell he takes pride in his work and treats every customer like they’re his top priority. It’s rare to find that kind of consistency and professionalism these days. Tony made what could have been a stressful experience feel easy and seamless.
11/12/2025
Tiffani F. VERIFIED CUSTOMER
Candiace was very friendly and helpful during my visit! Excellent customer service!
11/12/2025
Taylor B. VERIFIED CUSTOMER
10/10
11/12/2025
James L. VERIFIED CUSTOMER
Excellent service.
11/12/2025
Mary M. VERIFIED CUSTOMER
Genaro is so awesome great service always!
11/12/2025
Andre C. VERIFIED CUSTOMER
Jessica is amazing and it was a pleasure working with her!
11/12/2025
Rita D. VERIFIED CUSTOMER
Denise was very professional yet very cordial and reassured me the service mechanics would find the source of my non-functioning windshield fluid pump. She explained as a holiday it was definately busy, and gave an estimate of time needed. She was spot on, efficient and I was on my way in a couple of hours. By the way, source of malfunction was not my Rav4, nor myself! A possum ate the hoses!
11/12/2025
Jim N. VERIFIED CUSTOMER
Gladly, Jason is excellent!
11/12/2025
Susan O. VERIFIED CUSTOMER
Love my Benito and my Honda’s too!!! If you don’t have “good service” in the Service Dept., “What do you have”? You have the need to go “elsewhere”… NOT ME…I’m a Norm Reeves Girl, Have been over 40 years!!!
11/12/2025
Se Builders. VERIFIED CUSTOMER
Mike was beyond amazing through the entire process. Not only did he keep us updated, but went out of his way to make sure our rental was covered. I’ve always had such a great experience with all of the service associates, but Mike really made this last experience a great one. Thanks for all you do! It is very much appreciated.
11/12/2025
John C. VERIFIED CUSTOMER
Richard is the best and the service there is always excellent!
11/11/2025
Evan R. VERIFIED CUSTOMER
Viviana was amazing! Came in very nervous about my vehicle. She kept me informed throughout the whole process. The best service advisor I’ve ever worked with!
11/11/2025
Mike D. VERIFIED CUSTOMER
Great service. Trinity was very helpful.
11/11/2025
Sharon L. VERIFIED CUSTOMER
I was very happy with the assistance I received from John Le.The work needed was completed in a timely manner and I appreciated the shuttle service provided.
11/11/2025
Ricky L. VERIFIED CUSTOMER
Robert was very professional and quick with identifying my service needs
11/11/2025
Anita W. VERIFIED CUSTOMER
Thanks so much Leo, very good job .. excellent !
11/11/2025