Clayton provided excellent customer service for my vehicle today!
11/12/2025
Eva N. VERIFIED CUSTOMER
My service agent Moe was extremely helpful and friendly . He answered all of my questions. Very pleased with the service.
11/12/2025
Diana C. VERIFIED CUSTOMER
I give Joseph Vargas a 10. He was very professional.
11/12/2025
Tony C. VERIFIED CUSTOMER
Yes
11/12/2025
Genevieve G. VERIFIED CUSTOMER
Thank you to Robert he has my back. I appreciate and value his opinion. Thank you Robert
11/12/2025
Royce A. VERIFIED CUSTOMER
Jessica was super helpful — thank you
11/12/2025
Evelyn D. VERIFIED CUSTOMER
Great service from all at Norm Reeves, specially the service manager Hermanshu Bagga.
11/12/2025
Rose S. VERIFIED CUSTOMER
Excellent service from Hannah!
11/12/2025
Don T. VERIFIED CUSTOMER
Great updates, fast service
11/12/2025
Michael P. VERIFIED CUSTOMER
amazing! really helped me out with my car and took care of great care of me. really appreciate all his help
11/12/2025
Emil S. VERIFIED CUSTOMER
Ruben was very helpful. Got my vehicle on time, checked everything
11/12/2025
Yimam F. VERIFIED CUSTOMER
Fast service
11/12/2025
Susan K. VERIFIED CUSTOMER
Service I received on my car was great!
Thank you
11/12/2025
Edwin G. VERIFIED CUSTOMER
Good customer skills....
11/12/2025
Thu V. VERIFIED CUSTOMER
Javier is a great advisor very helpful friendly and professional I am very happy with his service thank you
11/12/2025
Kenneth M. VERIFIED CUSTOMER
Adrian was the best
11/12/2025
William B. VERIFIED CUSTOMER
Excellent service.
11/12/2025
Manny A. VERIFIED CUSTOMER
Valerie is always the best... She works very hard to keep me up to date with accurate updates and information. An awesome employee that you have at the service department...
11/12/2025
Arash M. VERIFIED CUSTOMER
George was great at customer service and he helped me out with the service of my car. I highly recommend going back to him as my service advisor. He really made sure I was satisfied and happy customer.
11/12/2025
Guadalupe S. VERIFIED CUSTOMER
I only take my car to be serviced by your dealership (and in the past took it to the Honda dealership in Alhambra) and never experienced this issue. After my car was inspected i was sent the link to select the services i wanted at 09:40am. i selected only 2 services to be completed 1) recommended maintenance service $134.95 and 2) front brakes $309.05. With taxes ($11.48) the total was $456.38. I took a screenshot of this total. At the time to pay i was told the total was $543.23! i asked why and was told because a third service was completed transmission fluid ($129.85) which i did not check off on the link i was sent. The associate said we had discussed it before but i never agreed to it and did not check it off that i wanted it done on the link. the associate said she could call her manager but the service was already completed. i was late and had to leave and was so upset just paid. If we are sent a link with the recommendations that we can approve or deny and i only selected 2 services that third service should not have been completed.
Guadalupe S