Tony is a wonderful person to help you through the process of having our car serviced. You are Blessed to have Tony as an employee!!! Thank you Tony . Thank you Norm Reeves !
12/30/2025
Steven K. VERIFIED CUSTOMER
My car never got fixed!
12/30/2025
Andrea S. VERIFIED CUSTOMER
Enrique is a competent 'service writer' & knows good customer relations.
12/30/2025
Juan G. VERIFIED CUSTOMER
Very good
12/30/2025
Hai L. VERIFIED CUSTOMER
Did not call txt any updates... no multi inspection report.. took 3 hours for simple oil change.. at least accurate time estimate
12/30/2025
William P. VERIFIED CUSTOMER
Robert was super helpful, friendly and quick. Thanks for your hard work!
12/30/2025
Ahmet B. VERIFIED CUSTOMER
From our arrival to the time we picked up our car communication by Ernesto was exemplary. We were kept abreast of what is happening, since we were waiting for the car at the dealer. We appreciate the prompt attention given to our vehicle so that we can get back home at a reasonable time. We drive all the way from Temecula to have our car serviced at Norm Reeves, which is where we got our vehicles and we appreciate the level of professionalism that’s displayed by all employees at all interactions. Thanks.
12/30/2025
Jose Raul. VERIFIED CUSTOMER
No communication throughout service time and didn’t even tell me my car was ready. Needed another advisor to check and help me check out when the car was more than an hour ready and I’m sitting as a WAITER in the lobby.
12/30/2025
Jonathan . VERIFIED CUSTOMER
I enjoy my experience with you guys, especially the great customer service by Leo Lazcano
12/30/2025
Shirley T. VERIFIED CUSTOMER
Hannah took good care of me. The service was quick and the communication was professional. Thank you.
12/30/2025
Bryan N. VERIFIED CUSTOMER
On time and professional.
12/30/2025
Maria B. VERIFIED CUSTOMER
Very professional he was help he knows his job excellent
12/30/2025
Griselda M. VERIFIED CUSTOMER
Ernesto was good explaining the inspection report.
12/30/2025
David S. VERIFIED CUSTOMER
Very good service with professional manner, recommendations are also help and effective.
12/30/2025
Barry H. VERIFIED CUSTOMER
Kyle was great as always
12/30/2025
Luis G. VERIFIED CUSTOMER
Javier Peña always goes above and beyond helping me, my family and clients with our vehicles at the Services center.