Always great service and your service advisers are very knowledgeable and quick.
1/26/2026
Jose M. VERIFIED CUSTOMER
Excellent service from your team
1/26/2026
Mina S. VERIFIED CUSTOMER
She was very helpful
1/26/2026
Connie Q. VERIFIED CUSTOMER
Andrew provided excellent customer service.
He was professional, listened and was a pleasure to meet.
1/26/2026
Gary C. VERIFIED CUSTOMER
Good service. Thanks
1/26/2026
Christine D. VERIFIED CUSTOMER
Thanh is the best Service Adviser I have ever had! It is the kind of service he provides that keeps me coming back to Norm Reeves Honda and why I continue to request him to be my Service Adviser. He is friendly, treats every customer as a special person, goes over and above explaining what service your car needs, he knows your car, gets the car ready when promised. I feel confident that my car is safe for me to drive after service. He is amazing!!!
1/26/2026
Pamela P. VERIFIED CUSTOMER
The complimentary oil change/maintenance was completed within a reasonable amount of time
1/25/2026
Natalia B. VERIFIED CUSTOMER
Mr. Perez was exceptional as always, so helpful and kind. Thank you
1/25/2026
Joanna . VERIFIED CUSTOMER
When I dropped off my vehicle, my original advisor made me aware that it might be in service for 3 days. In all, my vehicle was there 11 days.
My advisor let me know a couple days later that he’d be going on vacation and that someone else would be my advisor. That advisor didn’t make me aware of what the diagnostic on my vehicle showed until 7 days later and that was because I called and texted repeatedly until I was able to get a hold of someone.
Once I was finally able to get my car back I noticed sticky residue on my center console.
Overall, I am very disappointed with the service and the lack of communication I received over the 11 days.
I will be asking for some sort of compensation.
1/25/2026
Ron W. VERIFIED CUSTOMER
Jason has always provided the friendliest and most professional service. Jason is the reason we come to and recommend HB even if we can do the work ourselves and even if we have to drive 1 hr from home. Over the years Jason has always provided sound advice and we trust all our Hondas with him.
1/25/2026
Rita P. VERIFIED CUSTOMER
Anthony Sanchez provided phenomenal customer service. He explained everything that had to do with my vehicle with detail easy for me to understand. Was very courteous, helpful, and respectful. Definitely asking for him for my next vehicle service request. Highly recommend him for help with any service needs. ⭐️⭐️⭐️⭐️⭐️
1/25/2026
Jesus A. VERIFIED CUSTOMER
Robert was a great help I made appointment at 1 with someone and they literally left to lunch as soon as I got there so Robert had to go out his way and help me because one of your employees didn’t calculate there lunch with there appointments but otherwise good experience
1/25/2026
Belma O. VERIFIED CUSTOMER
Oscar Ortega is a wonderful element from Honda team, very happy with my Honda service / thank you
1/25/2026
Ellen G. VERIFIED CUSTOMER
Benito was so friendly and so professional. He is a great asset to Norm Reeves Honda. I would be happy to work with him again.
1/25/2026
David D. VERIFIED CUSTOMER
Ivette Rodriquez was very helpful and professional. Provided exceptional service. 10/10