Tony was my husbands go to when he had a Honda and he is now my go to person at Honda. He’s great, he lets me know what I need to do with my car but doesn’t make me feel like he’s pushing anything. So it makes me want to follow his advice. I feel comfortable when he tells me what is next. Thank you, Tony!
1/25/2026
Abel V. VERIFIED CUSTOMER
Edwards great customer service had me in and out in about 30 min. Excellent service and that's why I only take my vehicle to your location. Huntington Beach Honda
1/25/2026
Sharlene G. VERIFIED CUSTOMER
The wait time was a little long
1/25/2026
Neftaly Z. VERIFIED CUSTOMER
Excelentes
1/25/2026
Eva A. VERIFIED CUSTOMER
Fast and good customer service
1/25/2026
Kailey G. VERIFIED CUSTOMER
Michael was nice and helpful. I just feel like the services recommended were not necessary.
1/25/2026
David F. VERIFIED CUSTOMER
Thank you for such great service, Gary!
1/25/2026
Ruben S. VERIFIED CUSTOMER
I faithfully take my car to the Cerritos Honda Superstore because of their excellent service and customer care. I particularly highlight Joseph Vargas’s effort to get me well informed of the areas that need attention. He always makes me feel confident that he knows what is best for the moment. My thanks to the entire Service Team.
1/25/2026
Brian R. VERIFIED CUSTOMER
Overcharging for a car that’s not even 1 year old. What a terrible service.
1/25/2026
Teerawat M. VERIFIED CUSTOMER
Javier was very nice and straightforward about what maintenance was needed and what wasn't based on my maintenance history.
1/25/2026
Vickie G. VERIFIED CUSTOMER
Trevor has always taking care of me. Each time I’ve had my car service for the past four years & has never disappointed me.
1/25/2026
Oziel P. VERIFIED CUSTOMER
Wonderful experience
1/25/2026
Teresa M. VERIFIED CUSTOMER
First of all, I was very disappointed that my oil pan screw was stripped. Appreciated that you repaired what you guys broke, but the communication was not good between my service associate and me. He sent me messages but was not good about answering my messages. Car was supposed to be finished by four then pushed to five and still wasn’t ready until almost 6 o’clock.
Also very disappointed with the service that was given to my partner recently. When he brought his car in for an estimate, they charge $200 for an estimate however they had no idea or gave no indication of what was actually wrong with the vehicle just said that it would be $2900 to further investigat. We were able to have the car repaired for $1300 at El Cajon Toyota within two days time.
The only reason I’ll be returning to Norman Reeves is to finish my oil change package. Once that is used, I will be going to El Cajon Toyota.
1/25/2026
Wayne T. VERIFIED CUSTOMER
Hannah was very polite and knowledgeable of the maintenance my CRV needed. She was informative of all the questions I asked. Thank you Hannah and Norm Reeves Honda!
1/25/2026
Ray Artes. VERIFIED CUSTOMER
Very good service advisor
1/25/2026
Sophia G. VERIFIED CUSTOMER
I would like to express my profound satisfaction with the service I consistently receive at Cerritos Honda Center. My experiences have solidified its position as my preferred automotive service provider, and a significant part of this stems from the exceptional assistance provided by Aaron Perez.
Aaron consistently demonstrates an impressive depth of knowledge regarding vehicle diagnostics and maintenance. He possesses a remarkable ability to explain complex technical details in a clear, understandable manner, ensuring I am always fully informed about my car's condition and any recommended procedures. Furthermore, his responsiveness is exemplary; he always makes himself available to address my questions and promptly returns my calls, instilling a great sense of trust and reliability.
It is genuinely a pleasure to interact with someone so dedicated to customer education and service excellence. Aaron's professionalism and meticulous attention to detail are invaluable, and I sincerely appreciate the peace of mind he provides during each visit. I wholeheartedly value the opportunity to continue entrusting my vehicle's care to him.
1/25/2026
John J. VERIFIED CUSTOMER
Amazing hospitality. Crystal made my time there stress free.
1/25/2026
Eliot O. VERIFIED CUSTOMER
Good customer service
1/24/2026
Loretta A. VERIFIED CUSTOMER
Thank you to Honda team members who were professional and customer friendly, and helpful in answering my questions.