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Real Reviews from VERIFIED CUSTOMERS
Gabrielle O. VERIFIED CUSTOMER
Edward was super efficient and communicated with me several times. He answered all my questions without rushing or trying to get it over with. I was very impressed with him and found him to be genuinely cordial.
1/27/2026
Omar R. VERIFIED CUSTOMER
100%
1/27/2026
Sherita C. VERIFIED CUSTOMER
Michael Vasquez is an absolute gem. He is always courteous, helpful, and knowledgeable. He is my go-to when I need my car serviced.
1/27/2026
Bernabe C. VERIFIED CUSTOMER
Excellent service thanks
1/27/2026
Mark M. VERIFIED CUSTOMER
Service Advisor was informative, knowledgeable and very communicative. Experience was very good.
1/27/2026
Salvador M. VERIFIED CUSTOMER
Ramiro Montes is helpful with services every time we have take are car
1/27/2026
Suzanne F. VERIFIED CUSTOMER
Rosalina,was a pleasures to work with!
1/27/2026
Jenna C. VERIFIED CUSTOMER
Exceptional service! Edward was knowledgeable, friendly, and efficient. It was such a personable experience. Thank you!
1/27/2026
Gail S. VERIFIED CUSTOMER
Everyone is very helpful and professional. Love the video that the tech does.
1/27/2026
Amanda F. VERIFIED CUSTOMER
Michael was awesome and my car came out so quickly. Greatly appreciate the great service.
1/27/2026
Uyen L. VERIFIED CUSTOMER
Good service
1/27/2026
Jospeh P. VERIFIED CUSTOMER
Fast and perfect service.also waiting area was very clean AAAA+++
1/27/2026
Sam O. VERIFIED CUSTOMER
Great job
1/27/2026
Harshvardhan T. VERIFIED CUSTOMER
Honest prompt service
1/27/2026
Elaine D. VERIFIED CUSTOMER
Thahn is a very professional, kind, and helpful individual. He also works very hardcto solve my issus. Thank you very much for your kindness and assistance ! Thahn is the very best!
1/27/2026
Timothy L. VERIFIED CUSTOMER
John always takes care of his customer, he is very knowledgeable about the business and know the Honda product, great job John. Thank you to the whole HB Honda Service team.
1/26/2026
Arthur J. VERIFIED CUSTOMER
I recently had service done to my vehicle on Jan 23 I requested to Fernando Bretado that I needed an oil change and tire rotation. The tire rotation was not completed. I spoke with Fernando who told me I needed new tires. I am scheduled to return my lease this year and see no reason to purchase new tires at this time. I paid for a service that wasn’t done.
1/26/2026
Janel S. VERIFIED CUSTOMER
I came in for an oil change, tire rotation and fluid check. I was told that I urgently needed to get my transmission fluid changed. I thought that if it was “urgent” that I should have it done. When I picked up the car I asked how often transmission fluid needs to be changed. The answer was every 30,000 miles. I believe the “urgent change” recommendation was based on my 38,000 miles on the car, not from actually inspecting the fluid. My transmission fluid was changed at 29,000 miles by Scott Robinson Honda. I no longer feel that I can trust the inspection/recommendation given by Norm Reeves. Even though I live closer to Norm Reeves, I will be going back to Scott Robinson Honda.
1/26/2026
Martha C. VERIFIED CUSTOMER
As always, Anthony Sanchez is very professional and always takes the time to go over my car needs. He is the reason I continue my service there.
1/26/2026
Ricardo G. VERIFIED CUSTOMER
His very nice and very easy to talk to.. his the best all I know…????????????
1/26/2026