Ramez was great. Very considerate and quick service
1/28/2026
Christine B. VERIFIED CUSTOMER
Ernesto was super friendly and understanding. He got me in and out of the dealership quickly while making sure everything was done to my satisfaction
1/28/2026
Sheila R. VERIFIED CUSTOMER
Very professional and great customer service, I would like to request her for my future visits
1/28/2026
Linda G. VERIFIED CUSTOMER
Excellent and timely service!
1/28/2026
Antonette B. VERIFIED CUSTOMER
The appointment system is a joke. Why let me make an appointment when my car is not even gonna be worked on for 2 hours. Took over 3 hours for an oil change during a weekday. Absolutely trash.
1/28/2026
Vijaykumar S. VERIFIED CUSTOMER
Pleasant interaction. Excellent support and follow up.
1/28/2026
Antony K. VERIFIED CUSTOMER
I didn’t get notified when the car was ready. I had to ask and check to see if the car was ready when i saw my car parked in the lot rather than the service center.
1/27/2026
Frank G. VERIFIED CUSTOMER
Very satisfied with David Ochoa. Would definitely return for future service.
1/27/2026
Brianna R. VERIFIED CUSTOMER
I always feel welcomed by Joseph when I go get my car serviced and he truly has one of the best customer service that feels genuine.
1/27/2026
Deborah T. VERIFIED CUSTOMER
You guys are the BEST! So efficient, kind and on time!!!!
Francisco B is very knowledgeable, personable and
I think he may have convinced my husband of a new Aviator soon!!!!
I will continue my sakes and service with your dealership
1/27/2026
Reynaldo E. VERIFIED CUSTOMER
Trinity is the best! Thank you guys for always making sure my car is running smoothly and properly
1/27/2026
Matthew O. VERIFIED CUSTOMER
Have a A code error after already completing an oil change seems you have overfilled the oil because the oil on the dipstick is about a quart fuller then it should be. I am also missing my windshield wiper fluid cap.
1/27/2026
Bertha I. VERIFIED CUSTOMER
My advisor was very nice and knowledgeable
1/27/2026
Kannikar L. VERIFIED CUSTOMER
Good
1/27/2026
Barry B. VERIFIED CUSTOMER
Professional
1/27/2026
Christina N. VERIFIED CUSTOMER
Super quick check in and also broke the good news that the recall repair would be done sooner than what was quoted over the phone. Was texted right within the time slot for the pick up and he recognized me when I came in to pick up my car. Super nice guy, would absolutely recommend.
1/27/2026
Theodore C. VERIFIED CUSTOMER
Julie is CONSISTENTLY knoweledgeable about m about my vehicle and timely with serv.
1/27/2026
Wendy G. VERIFIED CUSTOMER
Do not like the car
1/27/2026
Miguel B. VERIFIED CUSTOMER
After I left my unit, some questions arose, so I sent an email to Rafael, but he didn't reply. Then I left messages, but he didn't call me back either. I had to call, and the person who answered resolved my questions. I am dissatisfied with their technician who wrote that the sound my transmission is making is normal. I'm going to take it to another Ford dealership.