I had an excellent experience thanks to Eduardo. His professionalism, clear communication, and attention to detail made the entire visit stress free. 5 stars to Ford Reeves Cerritos provided by Eduardo who helped with the process.
1/24/2026
William V. VERIFIED CUSTOMER
Hanna provided top notch customer care and it’s not the first time she’s been assigned to my vehicle.
1/24/2026
William A. VERIFIED CUSTOMER
Edward was great
1/24/2026
Maria W. VERIFIED CUSTOMER
Unnecessary items for additional services
1/24/2026
Jaris W. VERIFIED CUSTOMER
I was handled with great and expeditious service.
1/24/2026
Vickie T. VERIFIED CUSTOMER
The car was service In a timely manner.
1/24/2026
Malia C. VERIFIED CUSTOMER
The cost of maintenance is very high so I can only do what is affordable at this time
1/24/2026
Cierra P. VERIFIED CUSTOMER
if anyone actually reads this, feel free to call me at ****-****-xxxx
they couldn't even fill my windshield wiper fluid. the one consistent factor from my last two service visits at norm reeves hyundai superstore is that my windshield was not refilled although i was charged 4.21 for said service. again, feel free to call me if anyone actually reads or cares
1/24/2026
Miriam L. VERIFIED CUSTOMER
This my 3rd try to enter comments. I give up.
1/24/2026
Janet M. VERIFIED CUSTOMER
I like the multi point vehicle inspection checklist. It allows me to plan for the repairs that need attention in the near future.
1/24/2026
Manuela T. VERIFIED CUSTOMER
Thanks, he was very knowledgeable and nice.
1/24/2026
Edwin G. VERIFIED CUSTOMER
I like their service, they are friendly and explain everything to me
1/24/2026
Chuck B. VERIFIED CUSTOMER
Very kind and good service
1/24/2026
Kurt B. VERIFIED CUSTOMER
Great service
1/24/2026
Nicoleta S. VERIFIED CUSTOMER
Great service every time
Javier is very professional
1/24/2026
Dowell F. VERIFIED CUSTOMER
Maintenence was so expensive. But necessary
1/24/2026
Dianne S. VERIFIED CUSTOMER
He was amazing!!, patient, and he made me feel comfortable and at ease through it all!.
1/24/2026
Peter D. VERIFIED CUSTOMER
John (service advisor) and the service department performed the work slightly faster than expected.