Enrique was very helpful and explained what was to be done to the car and its estimated cost. He kept me informed and helped me in the paperwork.
Thank you Enrique you are an asset to your organization.
5/24/2026
Garey M. VERIFIED CUSTOMER
I love the service and customer quality. I purchased my first new vehicle from Huntington beach Honda...2024
5/24/2026
Rebecca R. VERIFIED CUSTOMER
Great experience. Edward helped me out. He was friendly, professional, and thorough with the information given to me about my car. Waiting area is comfortable and clean.
5/24/2026
David M. VERIFIED CUSTOMER
Amazing experience from the first interaction with Robert to the moment my car was ready! I would like for him to be the one who continues my vehicles ongoing service. Thank you for all the hard work.
5/24/2026
Bryan H. VERIFIED CUSTOMER
Excellent service
5/24/2026
Graciela E. VERIFIED CUSTOMER
Joseph has a great attitude and a welcoming personality that instantly puts clients at ease. He answered all my questions thoroughly, demonstrating his expertise and patience. Thank you, Joseph. I will be returning to this location for future car services because of the excellent customer experience :)
5/24/2026
Sheila H. VERIFIED CUSTOMER
Ernesto was very professional and kind.
5/24/2026
Adam . VERIFIED CUSTOMER
Alex Almanzar has great customer service skills.
He sounds very genuine and has great concern for the customer. I will definitely request him when I come in for my next service.
Thanks,
Adam
5/24/2026
Norma B. VERIFIED CUSTOMER
Anthony Sanchez - service consultant was so good ,he was always to help , explained everything , patience with good communication . I always call him for my car good employee of yours
5/24/2026
Megan R. VERIFIED CUSTOMER
Brought my Honda in for an oil change and Robert took care of me. He was super helpful, honest, and professional with no sleazy tactics, just great vibes and excellent customer service. Will definitely be coming back to him for future service!
5/24/2026
Victor T. VERIFIED CUSTOMER
Edwin was very attentive and answered all my questions, received great service from him.
Thank you
5/24/2026
Edward N. VERIFIED CUSTOMER
The service advisor is awesome. However, the service to replacing engine batteries took 2.5hrs from the time drop off. It’s unacceptable
5/24/2026
Blanca D. VERIFIED CUSTOMER
Very satisfied with the service was provided to me!!
5/24/2026
Veronica M. VERIFIED CUSTOMER
Andrew and Anthony were great today! They made sure my time was there was efficient and smooth! Thank you both!
5/24/2026
Nicole G. VERIFIED CUSTOMER
The "automated phone" systems to check on the status of my car were a nightmare to use, hung up on me when trying yo leave a message, misunderstood me, and I never actually received a reply to any of my text messages that were prompted by the system. My oil change took 23 hours, with just one update call right before closing to let me know my car wasn't ready and needed to be kept overnight.
5/24/2026
Martha N. VERIFIED CUSTOMER
The staff were treating me well and explained details of my car
5/24/2026
David N. VERIFIED CUSTOMER
My HUD was not placed back correctly it has a gap between the display and the mounting part.
Attention to detail is extremely bad. Not the first issue I experienced after getting my car serviced there.
5/24/2026
Sara F. VERIFIED CUSTOMER
Q. Holt was exceptional!!
5/24/2026
Jack P. VERIFIED CUSTOMER
IT took me years to go back to Norm Reeves, today you reminded me why I do not like your place, service is terrible. GEt some friendly people , someone that will go the extra mile to help, horrible service.