She was very clear and very helpful about the whole process of getting my car a check up. She also explained what had been done and the results of my cars check up!
7/9/2026
Tim M. VERIFIED CUSTOMER
Edwin is an asset to your operation.
7/9/2026
Kathy M. VERIFIED CUSTOMER
Mr. Farr was very nice and helpful.
7/9/2026
John B. VERIFIED CUSTOMER
Great friendly service. Angelo was awesome. He patiently helped this old lady figure out her new car. And you all helped with my low air pressure tires. Thank you everyone. You are the best!!!
7/9/2026
Y L. VERIFIED CUSTOMER
Valerie Machado provided excellent customer service! She helped me with my car’s factory recall for the seat sensor and made the whole process easy. She patiently explained the different types of engine oil and vehicle fluids and showed me how to check them properly. Valerie is very knowledgeable, professional, and truly cares about helping her customers. I highly recommend her!
7/9/2026
Maria V. VERIFIED CUSTOMER
Trevor Rodrigues is a true professional. He informed me what my vehicle needed and recommended which issue should be taken care. The others could be taken care of on a later date. Excellent service overall.
7/9/2026
Monica S. VERIFIED CUSTOMER
John was very helpful and resourceful in helping both with transportation amd cost. Thank you John for ypur professionalism and great work!
7/9/2026
Charles X. VERIFIED CUSTOMER
Knows how to take money, but doesn’t hold accountability for the damages and wouldn’t do anything about it at Norm Reeves Honda West Covina. Giving a $20 dollar off for damages on the infotainment system.
7/9/2026
Amelia D. VERIFIED CUSTOMER
I’ve been a member since 2012 and I forgot my loyalty points card for $120 worth of free maintenance or service.So I asked him if I could look me up and at least give me some kind of discount for being a loyal member. And said he couldn’t do that. Not even for $5 to $10.
7/9/2026
Fabian M. VERIFIED CUSTOMER
Ruben Marquez, made sure my car was properly inspected and serviced. He gave me clear, knowledgeable recommendations on the maintenance I should do now and in the future, which helped me understand exactly what my car needed without feeling pressured. His expertise was extremely helpful and reassuring.
7/9/2026
Monica D. VERIFIED CUSTOMER
Today was my first visit in the service dept and I was extremely pleased with the professionalism in which my problem was handled. Edward was polite, knowledgeable and communicative. He made me feel valued and appreciated as a Honda customer
7/9/2026
Guadalupe L. VERIFIED CUSTOMER
I’m greatful for the job you did in my car, and Pablo was very nice, thank you
7/9/2026
Michael M. VERIFIED CUSTOMER
I was very satisfied with Ernesto. However I was speaking with the sales department about trading my car in and the sales team general manager was beyond rude and very disrespectful. I will be taking my business elsewhere after the treatment I received from the sales general manager and I am very disappointed in the treatment I received.
7/9/2026
Irene C. VERIFIED CUSTOMER
I had a wonderful experience today. And Thanh educated me on my car and the service it may or may not needed. He was extremely helpful!
7/9/2026
Michelle . VERIFIED CUSTOMER
Friendly and courteous service. Explained repairs to me and cost. My car was in and out of service in approx 3 hrs. Greatly appreciate the Lyft car service to and from my home. It allows me to still get things done while my car is being worked on.
7/9/2026
Matt C. VERIFIED CUSTOMER
Ruben was friendly and professional.
7/9/2026
Philippe R. VERIFIED CUSTOMER
Bryan was great, ensuring that our vehicle had all of the checks completed and all of the recommendations were provided; definitely made me and our growing family feel safer on the road!
7/9/2026
Paul G. VERIFIED CUSTOMER
Thanks to the service team at Norm Reeves Honda.
Our appreciation for keeping our vehicle road worthy.
Mileage recently turned over one hundred thousand miles.
Paul and Debra Gonzales
7/9/2026
Linda M. VERIFIED CUSTOMER
Brandy provided me the needed details about my auto. And I appreciate that! Kudos to her.