John is extremely professional and a benefit to the DepartmentZ
5/23/2026
Lane S. VERIFIED CUSTOMER
She made it so very quick and easy to get my car serviced and was in constant communication with me. That kind of service earns a customer for life. Thank you so much.
5/23/2026
Lisa R. VERIFIED CUSTOMER
Please find a way to keep customers informed of upcoming service requirements - and costs - before arriving for a scheduled appointment. Thank you.
5/23/2026
Minh T. VERIFIED CUSTOMER
Good service and the best customer services
5/23/2026
Mitchell C. VERIFIED CUSTOMER
Ernesto was a total pro!
5/23/2026
David A. VERIFIED CUSTOMER
From start to finish Ruben was on top of everything and I highly recommend friends and family to get their car fixed from your location but ask for Ruben!
Thanks
5/23/2026
Elsie J. VERIFIED CUSTOMER
I was very please and service was great
5/23/2026
Ruth L. VERIFIED CUSTOMER
Super grateful for the staff at Cerritos Lincoln, especially Eduardo Millan. His attention to detail with my vehicle has ALWAYS been exceptional. He’s always willing to go the extra mile to make sure that everything is taken care of, and I walk away completely satisfied and without worry. Thanks to the entire team, as I know he can’t do it alone.
5/23/2026
Andrew W. VERIFIED CUSTOMER
Very friendly and prompt service
5/23/2026
Frank T. VERIFIED CUSTOMER
Very satisfied with Ernesto service.
5/23/2026
Daniel G. VERIFIED CUSTOMER
Great service
5/23/2026
Khalil C. VERIFIED CUSTOMER
You tried to charge me $80 for.s cabin filter even though when I purchased my vehicle the terms clearly stated that all scheduled maintenance for 25k miles was included in the purchase price. My representative was rude and condescending claiming that the cabin air filter isn’t considered scheduled maintenance. In addition they tried to charge labor to place a cabin filter after they already opened the filter and inspected it. This is an unethical practice.
5/23/2026
Robert D. VERIFIED CUSTOMER
Overall I had a great experience working with Denise. She was personable and communicated well the service needs of my 2019 Toyota Tacoma.
5/23/2026
Cathy H. VERIFIED CUSTOMER
Bryan was great. Explained everything as he went.
I’ll be back.
5/23/2026
Alicia T. VERIFIED CUSTOMER
had a great experience with Robert! From the moment he checked me in, he provided exceptional customer service. He was professional, friendly, and made the entire process smooth and stress-free. What I appreciated most was how he kept me informed regarding my car every step of the way. Clear communication and great customer care go a long way, and Robert truly delivered. Thank you for making the experience such a positive one!
Thank you,
Alicia
5/23/2026
Sharon M. VERIFIED CUSTOMER
All good, five stars!
5/23/2026
Carol B. VERIFIED CUSTOMER
Thank you for double checking the air-conditioning system and since my car is 10 years old, I was worried that it would be more costly than to get a new car. It was costly to get it repaired, but you did give us a nice discount and my air-conditioning felt really good when I got in the car to drive it home. Thank you so much for your good service. We’ve been a customer of yours for probably 20 years!!
5/23/2026
Marcel C. VERIFIED CUSTOMER
My sales rep came out to tell me he was going to lunch amd someone would be right with. I had an appointment scheduled for 12:20. I sat in the drive up for 25 mins before someone came to help me. The gentelman that came to help me was super helpful. I did explain that i was kind of frustraided with the wait and explained I was in kind of an hurry. I for got his name. But he definitely went out of his way to make sure I was taking care of. I appreciate him doing that. He made my experience a lot better.
5/23/2026
Bernabe C. VERIFIED CUSTOMER
Yes completely satisfied thank you Manny Sanchez excellent service