The Car Group

You guys are the best.

Great service gary is the bomb ????

TY

Tony was incredible! He was honest and upfront about the cost of replacing my pass manger side mirror and the labor. And the service was done so quickly - next day! Thank you so much, Tony, and hope you have a wonderful vacation.

I brought my 2025 carry in due to a screw in the left front tire. Your service rep said the tire wasn't repairable and your store didn't have a tire in stock but I can go to Discount tire for a tire. I went to Discount tire store and the rep stated the tire is repairable due to the screw wasn't in the side wall They repaired it at no cost. That saved me from spend money and labor for a new tire

Great service.

Great customer service!

Delays

Benito has been great! He’s been available to answer any questions and supportive throughout the process.

Tony Lagos is very Services advisor

Leo never fails to amaze me with his exemplary customer service skills and clear and concise communication regarding any updates with my vehicle and what it needs. Thank you Leo!

My service department representative did an excellent job of assisting me with my requested service and explaining all findings noted per inspection of my vehicle.

good service :)

the people that helped me we very kind and helpful

Kyle was great. Everything was coordinated while I was on my honeymoon in Italy Seemless

George Juarez is hands down one of the best service representatives I’ve worked with. This is my second time working with him, and once again he exceeded my expectations. He keeps me informed every step of the way, provides recommendations, and genuinely cares about making sure his customers are taken care of. His communication, professionalism, and attention to detail make the entire experience stress-free. It’s rare to find someone who consistently delivers such great customer service. Thank you, George, for always going above and beyond!

My son called the Service Department on Saturday, May 16, and spoke with a representative to confirm the price to replace the front and rear oxygen sensors on my HR-V. To ensure the right quote was given, he even provided the VIN number. He was told the cost to replace the front sensor would be $534 and he was told the part could even be covered under warranty. As a result, my son made an appointment for me to visit Robert on Tuesday the following week to replace the sensor. When I visited Tuesday, Robert told me the cost would be $681 and that he said it was a different part that needed to be replaced. When I showed my son the work order, it confirmed A/F sensor needed to be replaced, which is the front oxygen sensor. Robert only offered to reduce the price to $600, which remained well above the cost previously communicated. It wasn’t until my son called Robert that he admitted an “error” occurred between he and the parts department. My son feels like this is a simple case of me being taken advantage of given my age and knowledge of cars. Fortunately, my son was available to call Robert during his busy day at work to keep me from paying more than I should have. My son would have asked why the part wasn’t covered under warranty but he didn’t have time. Needless to say, I won’t be returning to your dealership for future repair and my son may contact Honda of North America about my experience.

excellent and professional service

Adrián provided excellent customer service.

Brandy was very helpful , throughout the whole process , communicated everything. Even with the added on devices she was able to find out if it could be done that day or reschedule for another day .