I have always had wonderful service from your dealership this time was no different I came from WY and had to get service on my truck and I hoped that I would get the same service I recieved before and I did thank you again thank you and All your staff I Will continue to recommend your place to Honda owners
5/22/2026
Arlyn T. VERIFIED CUSTOMER
Genero was very amiable and has a very gentle demeanor which I guess makes it more palatable to shell out money when paying for the services. Hahaha! But for real, he's a really nice guy.
5/22/2026
Nancilee S. VERIFIED CUSTOMER
Brandy helped us today and she was very knowledgeable & informative, she explained everything and prioritized what was needed for our CRV. I love coming here, I never feel pressured and everyone is so helpful. John the service manager has hired a great team of people! I would highly recommend Norm Reeves dealership to anyone!
5/22/2026
Maria P. VERIFIED CUSTOMER
Tony did a excellent service with my car,I rate him a 10 on his job well done.
5/22/2026
Valentyn S. VERIFIED CUSTOMER
All good, everything done quickly, all requests addressed
5/22/2026
William H. VERIFIED CUSTOMER
Always great to have Rosalina as my advisor!
5/22/2026
Roque A. VERIFIED CUSTOMER
This was a horrible experience.this dealership had my Suv for 5 weeks,was told it would be 2 or less. Not given a full estimate,was told $500. It totaled over $700. My truck was held for a week without be diagnosed. I had to call several times for an update.Jesus could use some customer service training. Would never come back.Why set an appointment for 8:15 am only for my truck to sit for a week before being diagnosed for a instrument cluster that takes 1 day to diagnose.
I want the world to know how this dealership handled this situation.
5/22/2026
Danny L. VERIFIED CUSTOMER
Mr. Adrian De La Riva is great, helpful advisor. I'm happy with his customer service.
5/22/2026
Yazbel H. VERIFIED CUSTOMER
Great customer service
5/22/2026
Eleanor D. VERIFIED CUSTOMER
Brenden was very kind, he explained that my CRv needed no further servicing at this time, but would need inerior and exterior filters at the next servicing. He was very professional.
5/22/2026
Mary W. VERIFIED CUSTOMER
Thank you, Hannah, for making the appointment a pleasure.
5/22/2026
Grainne M. VERIFIED CUSTOMER
All went smoothly, all info needed was provided to me. My care was ready around when they said it would be. And very good service, thank you
5/22/2026
Tiff B. VERIFIED CUSTOMER
Miguel was very professional and informative about my CR-V. Thank you!
5/22/2026
Tuan N. VERIFIED CUSTOMER
No honesty with Elderly Handicapped Customer.
Service Advisor and Mechanic
Car came in perfect condition for an alignment, came out end of day with a towed back from AAA.
I am very frustrated and my life was in danger that day parking under the I-8 bridge in front of Nrm Reeves Toyota ! What can i say more.
5/22/2026
Michael E. VERIFIED CUSTOMER
Adrian was great. He listened well to my issues and used his expertise to come up with a solution beyond what I was anticipating. He is a valuable member of your stellar service team.
5/22/2026
Mark G. VERIFIED CUSTOMER
All my service needs got taken care of as requested.
My vehicle is in top condition and ready for long safe travels.
Yours Truly,
Mark G
5/22/2026
Gustavo M. VERIFIED CUSTOMER
I appreciated the detailed explanation of what was going to be done to my car. All my questions were answered politely and satisfactory.
5/22/2026
Hiep T. VERIFIED CUSTOMER
Seemed like he loved his job. Great service
5/22/2026
Soner S. VERIFIED CUSTOMER
The car still shows engine needs service warning. It was not reset.
5/22/2026
Jonathan B. VERIFIED CUSTOMER
Brenda was super professional but also super personable . Great hire !