Manny Montoya was amazing! He answered all my questions and my husbands additional questions with assertiveness and confidence. This is our second visit to this location and we will continue our service with you guys. Thank you so much! My car is back to running good again ????????
2/4/2025
Cecilia D. VERIFIED CUSTOMER
I’m very happy with the service in Norm Toyota! Q Holt is always delivering of goods services!
2/4/2025
Nancy R. VERIFIED CUSTOMER
Arbenz is one of the best service advisors you have since our favorite Matthew left. He’s honest and tells it like it is. I highly recommend him and therefore Norm Reeves.
2/4/2025
Bobby B. VERIFIED CUSTOMER
Trinity does a very good job at keeping track of the service records. She is of great help when trying to figure out what service needs to be performed just like her predicesor **** did. My 2003 truck passed the smog test without any problem because it has always been serviced by ****, and now by Trinity. Truck has 267000 miles on it, but still runs like brand new. I was disappointed when **** left, but I knew Trinity was as good as Valantine. I did not hesitate to contact Trinity and made arrangements for service. She did an outstanding job......Bobby B
2/4/2025
Walther V. VERIFIED CUSTOMER
Ramiro was extremely professional and kept me informed with my car status .
2/4/2025
Krystal Z. VERIFIED CUSTOMER
Appreciate the service I received and appreciate the help I got from Benito .
2/4/2025
Nolan Quentin. VERIFIED CUSTOMER
Nathaniel is very trustworthy and a great communicator. He told me exactly what my car needed and the reasoning for prices. Nathaniel was very friendly and transparent about the repairs that would occur in the future as well. I highly recommend him!
2/3/2025
Jonathan B. VERIFIED CUSTOMER
John was great! Super helpful!! He noticed I had a recall on my car and scheduled that replacement for 2 days after my first service. He also got my brake pads replaced during that recall appointment. Friendly and informative service, which is why I come back to this store! :)
2/3/2025
Carlos F. VERIFIED CUSTOMER
Everything went great
2/3/2025
Anthony B. VERIFIED CUSTOMER
Jesse was great. You have a good one there!
2/3/2025
Itzel S. VERIFIED CUSTOMER
Great and friendly customer service
2/3/2025
Kathleen M. VERIFIED CUSTOMER
My car was serviced and completed before the allocated time.
My Service Advisor, Jacob James provided outstanding
customer service.
2/3/2025
James N. VERIFIED CUSTOMER
Benito Torres was wonderful and helpful. Provided great customer service. I would definitely come back and ask for him next time.
2/3/2025
Parvin J. VERIFIED CUSTOMER
He gave me the best service
Thank yyou Nathaniel Arce
2/3/2025
Laura W. VERIFIED CUSTOMER
Sal does a wonderful job exceeding
My expectations, excellent customer service and always in a great mood and always has a smile on his face, he’s my Service Advisor ????????????????????????
2/3/2025
Ricardo M. VERIFIED CUSTOMER
Very respectful on time and helpful with any concerns i had.
2/3/2025
Paul P. VERIFIED CUSTOMER
Great service
2/3/2025
Joseph J. VERIFIED CUSTOMER
Clayton is the **** ! Always happy service makes me happy !
2/3/2025
Jennifer R. VERIFIED CUSTOMER
Benito is an exemplary employee. He keeps us coming back!
2/3/2025
Veronica B. VERIFIED CUSTOMER
I mention to Gary that on Thursday when change the oil and did the “ tires rotation, they didn’t check the air . He told me that they are going to check . But they didn’t because the light still on. Also on the day they did the oil change. He give a different price. On Saturday I have to pay more so I’m confused. I know sometimes some people think because I’m old and I’m a woman I don’t know about cars. I just worry because I don’t have a lot of money I’m not rich. Thank you Sorry but I just want to make sure nobody else get treated the way I was treated .