The link to the service page seems good, but I wanted to see the documents that were handed to me at pickup, and couldn't find them anywhere. I scanned them in for my files, but it seems that the system is built to have documents available but I couldn't find them. Otherwise the service was good and they even washed my car before returning it to me. Everyone was friendly and helpful.
2/18/2025
Ma.Teresita M. VERIFIED CUSTOMER
Kevin knows his work well and attended to all my concerns , He was very polite , kind and respectful. He even was also concern that the duration of the service will take about 4 hours so he offered to get me an Uber. Thank you so much for dealing with all my concerns about my car .
2/18/2025
Cynthia C. VERIFIED CUSTOMER
It went so fast. It was easy, starting with them offering me a time slot and having me sit in a handy waiting room I didn’t know about.
2/18/2025
Kevin H. VERIFIED CUSTOMER
Phillip was great and provided the highest level of customer service.
2/18/2025
Edith G. VERIFIED CUSTOMER
No problem, very satisfied with my service.
2/18/2025
Patricia B. VERIFIED CUSTOMER
Service was good and prompt The team was very helpful
2/18/2025
Leslie A. VERIFIED CUSTOMER
Jonathan was very helpful and informative!
2/18/2025
Cervando J. VERIFIED CUSTOMER
Thanks for your help
2/18/2025
Naomi S. VERIFIED CUSTOMER
John was courteous and promptly served me in the drop-off and pick-up of my vehicle.
2/18/2025
Leegen K. VERIFIED CUSTOMER
I arrived at Norm Reeves, and the attendant assigned a yellow tag to my car, but after that, I didn’t receive any further instructions. I waited in the customer lounge for a long time, but since no one contacted me, I went to the customer office to inquire. Arbenz Anton told me that a check-in was required for the vehicle inspection. After that, the inspection took 1 hour and 30 minutes. My appointment was at 1:45 PM, but I didn’t get my car back until 5 PM. The whole process took far too long, and there were no notifications, making the wait extremely frustrating.
2/18/2025
Carlo . VERIFIED CUSTOMER
very professional!
2/18/2025
Ericka O. VERIFIED CUSTOMER
We are greatful on the care that was taken with our car. Remiro gave us the details on what needed to be done and the estimated time. He gave us step by step instructions and assured that he will take care of what needs to be done. We are satisfied with the care given by him. Thank you!
2/18/2025
Kong-Wei H. VERIFIED CUSTOMER
Professional services and friendly staff
2/18/2025
Jesus M. VERIFIED CUSTOMER
Once again, I am very satisfied with the professional assistance I get from Ruben every time I go to
Get my car serviced at the Honda dealership in Cerritos
2/18/2025
Fatih Y. VERIFIED CUSTOMER
It was quick and smooth experience. Simona was very helpful and informative!
2/18/2025
Michael K. VERIFIED CUSTOMER
While it is a costly expense, I appreciate the service and expertise in keeping my vehicle updated and running well. Thank you.
2/18/2025
Michael A. VERIFIED CUSTOMER
Ramblin Diego is an outstanding service rep as he genuinely cares. He is very friendly, professional and comes across as very authentic. I have gone through 5 random advisors and he is the best. Only good other one was Carlos Montiel but he left. glad he is part of your team.
2/18/2025
Irma M. VERIFIED CUSTOMER
Me antendierio rapido gracias
2/18/2025
Aaron C. VERIFIED CUSTOMER
Javier is a great individual. I have been bringing my car to him for quite some time now.