The Car Group

Arbenz was very accommodating

Courteous and helpful.

Thanks for the info and the service

Andres was so helpful and knowledgeable! We appreciate it!

Trinity explained everything very well. Excellent customer service!!!

Rafael was extremely friendly and efficient. He got me in and out and called me with an update very shortly after I dropped off the truck. He got the service done quickly and notified me right away. Great guy and great experience.

Berry good service

Interacting with Brandon was a productive and positive experience

Work was done at the time that he said it would be.

So satisfied. Thank you

Clear information, friendly and fast service

Everything went smoothly. My service advisor was very helpful,and my vehicle was service in a reasonable time. Very satisfied.

Amazing service !

Bad Everytime I go to service every person who helps me is really rude and Ramiro Monte’s was really rude because I was explaining what’s wrong and he gave me attitude and talked back rudely and this is not my first time this has happened I want to be treated better and nicer I would want someone who actually cares about what’s wrong with the vehicle and one of your technicians yellow marker exploded in the engine bay and left it like that for it to harden up and didn’t tell me anything or clean it up and there is the plastic wrap inside the engine filter like they just left it in there.

George was really helpful and did great

Great experience very understanding

I made the appointment by phone call on Feb 17 2025 for 915am for and oil change. I arrived 10 mins early and that’s was a long line so I figure it’s Monday and it’s President day so I was okay that’s fine… I believe a porter came over to ask for what I came in for say an oil change, he said let me get your name and phone so I provided that. He then left as I was watching him I noticed he was smoking a vape form he’s pocket and got into another customer vehicle. A couple minute later a service advisor came over to me and ask what I came to do. II explained to him for a maintence oil change and I mention to him that the front sensors sometimes goes off even when there’s nothing near or in front of it and ask him to check it out. I ask how long it would take cuz I noticed the long line of vehicles ahead of me and he it shouldn’t take to long cuz it’s only an oil change an hour and a half the most and he will text me.. oh also I ask him for a courtesy wash because my car a dirty he said no problem. Now fast foward 2 hours and 20 mins later a got the text about if I wanted to change the air and cabin filter but u didn’t know if my car was ready so I walked to the service area to see if my car was ready and he said oh yeah.. no step by step communication saying your vehicle was ready.. so as I was waiting to pick my vehicle a porter came ask me if I was waiting to pick my vehicle I said yes a 2024 white odyssey so he went to get it. When arrived car is still dirty and the front door driver handle was dirty and hand oil all over it and as I got into the car it was hot and smell of oil. I didn’t bother asking them what’s going on as I was in a hurry since I’ve been there for too long and everyone as too busy to assist me.. I will probably will never come back and we not recommend this dealership to any of my family and friends for service or even sales…

It was very professional and informative

Recall service was well done from the 1st notification to the end of the actual service, Thank you and nice work! Truly top notch, bar none.

Great customer service.