Jessica is a professional I trust and appreciate her attention to detail. She adds a smile to my day and empathizes when I struggle to decide what services I can afford today and what services can wait until next month or next service. Jessica is the reason I drive from Carlsbad and remain loyal to Vista Honda.
Thank you Jessica!
3/23/2025
Luis G. VERIFIED CUSTOMER
N/a
3/23/2025
Jennifer D. VERIFIED CUSTOMER
Luis was absolutely fantastic. I cannot say enough good things about his care and attention from beginning to end. Thank you Luis for being so kind, helpful and accommodating. He deserves any and all praise as he was the reason I’ll be coming back for future service! Thanks!
3/23/2025
Heissell R. VERIFIED CUSTOMER
Manny was very helpful and patient in answering all my questions.
3/23/2025
Leonore H. VERIFIED CUSTOMER
Kevin was awesome and kind.
3/23/2025
Victory A. VERIFIED CUSTOMER
Great service and excellent experience
3/23/2025
Narges S. VERIFIED CUSTOMER
Nathaniel is very professional and knowledgeable and very nice person.
3/23/2025
Ernesto O. VERIFIED CUSTOMER
Service at the front desk was great. Servicing my vehicle was not. Went in for an oil change and I always check my engine bay after service. Then I see oil residue on my engine. Particularly on my valve cover and under the ignition coil pack. I understand accidents happen but this could of been avoided and cleaned. Now I have to clean up someone's mess. Unacceptable.
3/23/2025
Sanjuana M. VERIFIED CUSTOMER
I had an outstanding experience with Miguel! His professionalism, expertise, and positive attitude made my service visit seamless and enjoyable. He took the time to thoroughly explain the necessary services for my vehicle, ensuring I felt confident and well-informed. His knowledge and dedication truly set him apart, and I will absolutely return for future services. Thank you, Miguel, for your exceptional care and commitment to excellence. Wishing you and your team continued success!
3/23/2025
Maria E. VERIFIED CUSTOMER
Service took longer than advised. Overbooked
3/23/2025
Lidya D. VERIFIED CUSTOMER
Great job thanks
3/23/2025
Alanna F. VERIFIED CUSTOMER
Ruben has great customer service skills and personality. Gave me an accurate timeframe for my service and made sure I was taken care of quickly during pick up.
3/23/2025
Jack D. VERIFIED CUSTOMER
We were on the road traveled into Irvine from Kansas City. Luis (KC Sean) and the service team did a great job of diagnosing our brake problem and getting it done expedite so we could continue our travel. Not a complaint, just something to consider. After spending over $2,000 on repairs, I was surprised the Pilot was returned to us unwashed. In KC where we have our Pilot serviced at O’Neil Honda it is always returned to us washed, even after just an oil change. Again just Something for your customer service.
3/23/2025
Juan I. VERIFIED CUSTOMER
Javier was awesome, will definitely come back soon.
3/23/2025
Najat E. VERIFIED CUSTOMER
5 Star service
3/23/2025
Scott S. VERIFIED CUSTOMER
Jessica was fantastic: friendly, professional, and easy to talk to.
However, the past several times that I’ve brought my two cars to Honda in Vista, when I arrive for maintenance I’m told that I’m going to be charged $129 or $232, and then after an hour or two, the simple A1 service has rocketed to $800 or $900 and the extra services are “highly recommended” if not “essential”.
From now on, I will be seeking a second opinion from a trusted mechanic.
Also, after service, the interior of my car reeked so badly that I drove directly to Chevron for Little Tree air fresheners. Not enough. So I stopped at Target, too, and bought a can of Lysol.
Again, Jessica was great, but something there has changed and that’s too bad..
3/23/2025
Laurie L. VERIFIED CUSTOMER
The air conditioner hasn’t worked since this vehicle was purchased. I paid to fix it at a local repair shop. The owner said this yr and model have defective air con. He said it has a recall. After it went out the 2nd time I took it to Honda W Covina. I was told to bring it back for repair of air con which was on a recall. I brought the vehicle in this week, was told it needed a diagnostic and an oil change. It was done and we paid over $200 for the diagnostic and no resolve on the air conditioner. You people lie and cheat and have done so from the beginning. It was basically $300 for an oil change. When I purchased the vehicle I found out later you changed my APR from 1.99 to 2.99 and overcharged $500 on my contract. You promised a 2nd FOB which I never got as well. I’ve contacted the state board of automotive repair and filed a complaint and will yelp and make sure others know what a cheat and rip off you people are.
3/23/2025
Vincent J. VERIFIED CUSTOMER
Received great customer service today. My service rep Joseph Vargas was knowledgeable, professional, and responsive. He exceeded all expectations today.
3/23/2025
Nicholas N. VERIFIED CUSTOMER
Service and repairs were completed extremely fast, but did not feel a good amount of communication between me and my advisor. Granted Enrique was off the day I was supposed to receive a call back. I never received a call back from any other service advisor that Enrique appointed to call me. It definitely would have made the pick up of my vehicle a lot easier. Other than needing more communication from my advisor I had a great experience.