Javier was awesome, will definitely come back soon.
3/23/2025
Najat E. VERIFIED CUSTOMER
5 Star service
3/23/2025
Scott S. VERIFIED CUSTOMER
Jessica was fantastic: friendly, professional, and easy to talk to.
However, the past several times that I’ve brought my two cars to Honda in Vista, when I arrive for maintenance I’m told that I’m going to be charged $129 or $232, and then after an hour or two, the simple A1 service has rocketed to $800 or $900 and the extra services are “highly recommended” if not “essential”.
From now on, I will be seeking a second opinion from a trusted mechanic.
Also, after service, the interior of my car reeked so badly that I drove directly to Chevron for Little Tree air fresheners. Not enough. So I stopped at Target, too, and bought a can of Lysol.
Again, Jessica was great, but something there has changed and that’s too bad..
3/23/2025
Laurie L. VERIFIED CUSTOMER
The air conditioner hasn’t worked since this vehicle was purchased. I paid to fix it at a local repair shop. The owner said this yr and model have defective air con. He said it has a recall. After it went out the 2nd time I took it to Honda W Covina. I was told to bring it back for repair of air con which was on a recall. I brought the vehicle in this week, was told it needed a diagnostic and an oil change. It was done and we paid over $200 for the diagnostic and no resolve on the air conditioner. You people lie and cheat and have done so from the beginning. It was basically $300 for an oil change. When I purchased the vehicle I found out later you changed my APR from 1.99 to 2.99 and overcharged $500 on my contract. You promised a 2nd FOB which I never got as well. I’ve contacted the state board of automotive repair and filed a complaint and will yelp and make sure others know what a cheat and rip off you people are.
3/23/2025
Vincent J. VERIFIED CUSTOMER
Received great customer service today. My service rep Joseph Vargas was knowledgeable, professional, and responsive. He exceeded all expectations today.
3/23/2025
Nicholas N. VERIFIED CUSTOMER
Service and repairs were completed extremely fast, but did not feel a good amount of communication between me and my advisor. Granted Enrique was off the day I was supposed to receive a call back. I never received a call back from any other service advisor that Enrique appointed to call me. It definitely would have made the pick up of my vehicle a lot easier. Other than needing more communication from my advisor I had a great experience.
3/23/2025
Elizabeth M. VERIFIED CUSTOMER
Quick Service
3/23/2025
Michael L. VERIFIED CUSTOMER
Great Service
3/23/2025
Pablo J. VERIFIED CUSTOMER
Completely satisfied, will come back in the future.
3/23/2025
Chaniya P. VERIFIED CUSTOMER
Jonathan was very professional, friendly and relatable. His customer service is 10/10! He answered the few questions I had and made sure I knew my options as far as future service needs and made himself available to help. Excellent service. I think he deserves a raise or at least a bonus. My last service visit wasn’t so pleasant. I’m glad I got Jonathan as my service attendant this time and I will be requesting him from now on. Thank you
3/23/2025
Kabir S. VERIFIED CUSTOMER
Richard is always awesome and provides great customer service every time. He is the best!
3/23/2025
Zhi Y. VERIFIED CUSTOMER
Very good service
3/23/2025
Nicole M. VERIFIED CUSTOMER
Edward did a great job in communicating with me about my vehicle service and answering any questions I had.
3/23/2025
John S. VERIFIED CUSTOMER
No fix my car
3/23/2025
Anthony F. VERIFIED CUSTOMER
amazing
3/23/2025
Tammy W. VERIFIED CUSTOMER
I had an appt and was taken right in. Trevor Rodriguez was great as always. Got me set up to get my recall service done. Gave me an estimate of when car would be ready. Recommended a place for me to eat while Service was being done. Vehicle was completed 15min earlier than expected.
3/23/2025
Lucy R. VERIFIED CUSTOMER
For longer repairs a courtesy phone call would help a lot instead of guessing if I should call if my vehicle is ready. That would help a lot. I was thinking something was wrong.
3/23/2025
Lucia C. VERIFIED CUSTOMER
On time and service as requested. Great customer service
3/23/2025
Latasha W. VERIFIED CUSTOMER
HONDA EMPLOYEES ARE VERY HELPFUL. I NEVER HAVE A PROBLEM WHEN I TAKE MY CAR TO GET SERVICED. KEEP UP THE GREAT WORK
3/23/2025
Randy F. VERIFIED CUSTOMER
Sandra and Alex were very helpful. They both need a raise for how well they treat customers!