The Car Group

Jacob was awesome and helpful! Great service.

Quick and friendly and efficient service.

Good job.

Thanks

Honda did a great job! They were friendly and very detailed on their service

Robert Gonzales provides such great service and was so helpful.

Excellent service & take care client. I definitely look forwards a new car thru your dealer. Stay tuned.

Everything went well on my service to my vehicle. But I didn’t receive my vehicles overall check list.

Benito was very helpful and kept me up to date with my car’s progress. I really appreciated all of his help with my car and kindness.

Hello The adviser who helped me was Robert. He did an excellent job on taking my car to get it fixed, but at the end of the vehicle being fixed I did not get any notification or any update or any online website whatsoever. I had to call 30 minutes before the places close to check if my car was ready. I found out that my car was ready sitting in the lot but was never notified to the customer. This needs to be arranged because I felt left out and not wanting to come back. Thank you.

Lost trailer hitch cap during car wash. I will inquire with service on Monday 3/24/25

He’s really good.

Rosalina was very knowledgeable and professional

Quick and excellent service by Genaro Perez NORM reeves helped me to find out my wallet after service,Thank you all and save my life if I lose cards in wallet.

I cannot express enough gratitude for the outstanding service I received. Ruben Marquez exemplifies true professionalism and an unwavering commitment to putting the customer first. His attention to detail, clear communication, and dedication made the entire process seamless and stress-free. I was truly impressed by how efficiently everything was handled, getting me in and out in a timely manner without compromising quality. My sincere appreciation also goes to the entire service team for their hard work and efficiency in servicing my truck. Their teamwork and dedication to excellence reflect the highest standards of customer service. Thank you all for a job exceptionally well done!

Very friendly staff

Excellent

I made an appt specifically with Ariel who confirmed the appt the day before. Today when I showed up, she was not there and out sick. Someone should have called me to let me know because I specifically wanted to work with her. I ended up getting Jesse instead. My passenger mirror was cracked but fully functional. Could adjust in all directions. The tech who replaced the mirror said when he removed the cracked mirror, a piece of the joint cracked causing the mirror to no longer be able to move right. Jesse also admitted that when the mirror is removed there is a 50% chance the mirror will not function properly. No one else has told me this. Not Ariel and not Honda Poway who I initially got a quote from. On the completion form the tech noted to replace mirror entirely bc the left and right function doesn’t work. It did work prior to this replacement. The tech broke my mirror and is now trying to say it was already broken and I need to replace entire thing. I brought in my car with a cosmetic mirror problem and now Honda created a functional problem which is worse. I am extremely disappointed in this Honda center after today’s visit. Dishonest and I have asked Jessica the manager to call me on Monday. Please fix this issue that your tech caused. If there was a chance that you would break my mirror I wouldn’t have bothered to get it replaced with new glass.

Excellent service. Easiest and most pleasant visit yet

Thahn thank you for being professional, kind, and very understanding.I always trust you and your team of technicans to take care of my vehicle! Nathanan Reyes I appreciate you!