Ralph was very professional and courteous and helpful and when foreign and beyond his duties, good service writer should keep him on board always good for the company
5/16/2025
Gabby D. VERIFIED CUSTOMER
Great service!
5/16/2025
Cindy S. VERIFIED CUSTOMER
Great service!
5/16/2025
Valerie H. VERIFIED CUSTOMER
The job on our Honda was done wonderfully and complete and you Honda did a wonderful job. Take care of our car. Thank you very much Valerie H
5/16/2025
Cosmo W. VERIFIED CUSTOMER
Dealership staff were all fine. Jesse was helpful, and Ariel was extremely helpful. But Honda HQ's position on repeating, major, expensive problems with Civics' AC system is really bad. Compressor and condenser have both already been replaced, and now need to be replaced again? On an 65k car? And now the evaporator is failing too but that's not under warranty? Honda HQ wants me to spend $2,300 to fix an AC system everyone knows is junk? Seriously thinking of getting rid of the car and avoiding Hondas in the future. No bueno.
5/16/2025
Oscar V. VERIFIED CUSTOMER
Great! Customer service from Kevin. He kept me informed through out the entire process of fixing my vehicle. Of all my years taking numerous cars to different service departments have I had such a diligent service rep. Kudos to Kevin for the great job he did.
5/16/2025
Robert D. VERIFIED CUSTOMER
Very helpful, appreciate her
5/16/2025
Monica M. VERIFIED CUSTOMER
Mr. Lee was very courteous and very transparent with the cost of the services.
5/16/2025
Kevin B. VERIFIED CUSTOMER
Miguel was communicative, friendly and had my car ready at the exact time he estimated.
5/16/2025
Dawn T. VERIFIED CUSTOMER
My first time using your service department and i was pleasantly surprised. Thank you to all who worked on my vehiicle!
5/16/2025
Jenny S. VERIFIED CUSTOMER
Julie Canales has an excellent customer service. Very helpful and professional
5/16/2025
Christine A. VERIFIED CUSTOMER
I recently had an outstanding experience with Ramez, a service advisor at my local Honda dealership. I was in a serious time crunch and needed both a repair and routine maintenance done the same day. Ramez went above and beyond to accommodate me, securing a same-day appointment and making sure I was kept fully informed throughout the process. He clearly explained the issues, confirmed that the repair would be covered under warranty, and arranged a rental car for me when the service took slightly longer than anticipated. His professionalism and commitment to customer satisfaction are top-notch and are a big reason why I continue to return for all my Honda service needs.
5/16/2025
Timothy W. VERIFIED CUSTOMER
Great employee! Knowledgeable and professional yet extremely personable and polite. Huge contribution to the team!!!
5/16/2025
Andrea H. VERIFIED CUSTOMER
Very nice and helpful
5/16/2025
Donna W. VERIFIED CUSTOMER
John was excellent
5/16/2025
Daniel . VERIFIED CUSTOMER
First time going for service since we bought car. Michael Barr was helpful and everyone there was kind. The wait was not long. Thank you!
5/16/2025
Sara D. VERIFIED CUSTOMER
Hi,
I would like to thank Benito for his support. He is very professional and caring
5/16/2025
Yan B. VERIFIED CUSTOMER
Sal Lua was great, fantastic customer service
5/16/2025
George . VERIFIED CUSTOMER
I have an excellent experience at Norm Reeves especially with Brandon Son. He was patient with the “ghost” problem with my car. I would definitely return for service or trade-in my car.