The Service Dept. is why I chose big island motors kona.
11/11/2020
Kathy B. VERIFIED CUSTOMER
Thank you guys!
11/11/2020
Patricia H. VERIFIED CUSTOMER
Everyone is so friendly, kind and professional. I feel like Ohana
11/11/2020
Diane P. VERIFIED CUSTOMER
Always good service!
11/10/2020
Raena J. VERIFIED CUSTOMER
Everything went smoothly & quickly!!! My interaction with Stephane was Superb!!!
11/10/2020
Michelle S. VERIFIED CUSTOMER
Thank you!
11/10/2020
Ray T. VERIFIED CUSTOMER
Dependable and trustworthy personnel who services and repairs my Subaru to keep it running well at 70,000 plus miles. I love my Subaru, and service department. Mahalo.
11/7/2020
Ambi D. VERIFIED CUSTOMER
This is my first time taking my car to a dealership of any kind. Stephanie was very kind and competent. In the middle of our conversation, I had to get off the phone because something came up at work. She was not offended and was very kind. I planned on calling her back and finishing the process of setting up an appointment. But then I saw she had sent me a text confirming the appointment and providing me with details. I was very impressed with her thoroughness and her attention to my needs. She made this an easy and pleasant experience.
11/6/2020
Margaret R. VERIFIED CUSTOMER
Great service. Staff very professional, highly efficient and customer focused. Thank you
11/6/2020
Penny B. VERIFIED CUSTOMER
Very professional and personable service staff and also sales.
11/5/2020
Ricky A. VERIFIED CUSTOMER
Excellent service and professionalism- mahalo for repairing our vehicle on the same day!!????????????????????????????????
11/5/2020
Richard M. VERIFIED CUSTOMER
All went well. Thank you
10/31/2020
Eleanor L. VERIFIED CUSTOMER
There was just a good friendly atmosphere - from dropping off my car to even paying my bill. I do trust that you will help me take care of this great Subaru.
10/28/2020
Penny B. VERIFIED CUSTOMER
Stephanie went over and above for me.
She is excellent customer service.
Thank you!
10/25/2020
Debbie H. VERIFIED CUSTOMER
Keep up the good work. Please keep the prices reasonable. Aloha Debbie
10/24/2020
Shelby S. VERIFIED CUSTOMER
Mahalo nui sistah Shayna and sistah Steph God nless
10/21/2020
Johann B. VERIFIED CUSTOMER
You said it would take one hour during scheduling. In the morning when i dropped off the car you told me you were running behind a little. Ok. I came back after 3 hours. You said another hour. I came back one hour later and it was another 90minutes longer that we were sitting on your hot lanai waiting. How can you tell me it is one hour if it takes you 5.5hours?! For a known (recall) repair?! Whole day wasted.
10/21/2020
Edward S. VERIFIED CUSTOMER
Friendly and honest. In a time of stress it's nice to know there are people in this world still willing to go that extra distance to make you smile. The times I have been there from the front desk to the service department everybody has been so nice and helpful. Thank you. Aloha
10/16/2020
James S. VERIFIED CUSTOMER
An appointment time = check in not service time
Don’t get it